Principal Solutions Advisor - DevOps - Digital Velocity

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

The Principal Software Solution Advisor (SSA) role focuses on pre-sales solution design. This role is responsible for working with internal and external sales teams to plan and organize sales strategies. The incumbent analyzes the sales environment including customer expectations, competitive environment as well as the customer's technical environment and business drivers and defines actions to be performed in the sales cycle timeframe.  

The Principal SSA is a field-based technical pre-sales role. They are expected to spend the majority of their time engaged with CDW customers, sellers & partners in their assigned  local markets. The Principal SSA develops and maintains strategic relationships with sales & leadership of the teams they support and is seen as a trusted advisor to grow business. The Principal SSA is expected to be subject matter expert in multiple families of solutions. The incumbent in this role operates independently using standard approaches, existing tools, templates, and resources; shares knowledge and information that may benefit the team. 

Main areas of responsibility will be advanced level of experience and understanding of: 

• Application Modernization 

• Automation 

• Security & Management 

• AIOs & Observability 

The Principal Software SSA will have deep knowledge of Data & Analytics and will focus software pre-sales and design of BI & Analytics technologies such as OpenShift, Tanzu, Rancher, Docker, Ansible, Puppet, HashiCorp, GitHub, GitLab, Prisma, Sysdig, Sonatype, Elastic, Cisco FSO, Dynatrace, Logicmonitor  

The Principal Software Solution Advisor (SSA) role focuses on pre-sales solution design for CDW’s current and emerging portfolio of  modern technologies.  This role will have a specific focus on assisting our customers and sellers in qualifying and identifying opportunities with the DevOps stack including initiatives around Orchestration, Infrastructure as Code, Container Security, Application Performance as well as related tools and both internal and external consulting and service delivery partners. This role is seen as a trusted advisor to grow business. As a Principal Software Solution Advisor, you will understand our client's data environment and high level infrastructure. You will own the process of developing scopes of work and contribute to the sale of adjacent service opportunities. 

Key Areas of Responsibility 

Technology Leadership  

• Educates Account Managers by conducting short training classes on technology products - Explains features, benefits, and technical specifications of products and solutions  

• Explains conceptually how technologies are installed and implemented for customers  

• Designs solutions for primary technology products and services  

• Contributes to the team’s knowledge base and readily shares knowledge with other Solution Architects and Account Managers 

• Attends mandatory trainings  

• Attain advanced or delivery level certifications  

• Is a passionate learner who demonstrates continuous learning by proactively expanding technical dept