Senior Analyst, Finance Operations - Pricing Support

What Customer Pricing Support contributes to Cardinal Health 

Pharma Supplier Contracts is responsible for processing notifications via EDI, Mediledger or e-mail from our Suppliers to create a contract, add products or customers, delete products or customers, update contract pricing or adjust effective dates of the contracts. We look to prevent and detect process errors which lead to customers receiving incorrect pricing which could result in a Credit and rebill. You may act as a liaison with internal and external key stakeholders to solve for issues within the processing of the contracts. You may be asked to service multiple suppliers and/or processes in a fast paced and highly analytical environment.

Responsibilities 

• Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience 

• Use and facilitate development of tools to enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of Customer), VOS (Voice of Sales) and First Time Pricing Accuracy scores

• Build relationships with select key suppliers and select key customers with the goal of improving VOM (Voice of Manufacturer) and VOS (Voice of Sales) scores

• Helps direct team members to solve complex pricing inquiries and projects. The goal of this is around being proactive rather than reactive 

• Develop strong supplier relationships to drive effectiveness and value against the planned strategies; facilitate supplier reviews; generate continuous improvement ideas 

• Partners with other finance ops teams to identify root cause and ensure a pricing dispute in that realm is systematically eliminated 

• Follows all process gaps to the finish line to validate the correct training has been implemented and all team members are engaged on how a discrepancy occurred

• Helps review any FTPA findings to determine scope and accountability 

• Troubleshooting pricing discrepancies that arise and ensuring knowledge is shared, documented and communicated to onshore and offshore resources 

• Actively engage in updating processes and SOPs 

Qualifications 

• Bachelor's degree in related field preferred, or equivalent work experience preferred  

• 2+ years experience preferred 

• Proficient in Microsoft Office, especially in Excel and Access, preferred

• Excellent communication and interpersonal skills 

• Sense of urgency, attention to detail and accountability needed 

• Ability to build strong collaborative relationships and communicates effectively 

• Strong organizational skills 

 
What is expected of you and others at this level 

• Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks 

• Works on projects of moderate scope and complexity 

• Identifies possible solutions to a variety of technical problems and takes action to resolve 

• Applies judgment within defined parameters 

• Receives general guidance and may receive more detailed instruction on new projects 

• Work reviewed for sound reasoning and accuracy 

Anticipated salary range: $56,200 - $80,400

Bonus eligible