Behavioral Intervention Case Coordinator

CASE COORDINATOR

Job Category: Behavioral Interventionist Program

Job Status: Full-time

Reports to: BI Program Manager

 

Responsibilities:

Case Management  

• Family satisfaction: Ensure proper support, advocacy, resources, timely communication

• Required assessments: scoring, tracking client progress, adapting to the needs of the family

• Attend court appointments & other professional family-based meetings

• Help match BIs to homes

• Review Incident Reports; follow-up with family

• Facilitate Referral Triage, Intake, Meet & Greets for each family

• Submit Recommendation & Approval Letters for services

• Create Behavioral Plan for each client, obtaining approval; review/update as necessary

• Update families & BI Team throughout the Admission process

• Complete Quarterly Meetings & Bi-annual Assessments with each family & BI Staff

• Write/submit renewals on time

• Update SAM, electronic health record, profiles

• Complete/Submit End of Month Reports

• Complete Case Closure & Aftercare Follow-up meetings, assessments, documentation

• Review BI Quarterly Progress Report; provide feedback to staff

 

Administrative Leadership & Supervision

• Employee satisfaction; build a strong sense of team

• Give BIs proper support/advocacy

• Help with the hiring & onboarding of new BI Staff 
• Help plan/conduct BI monthly meetings
• Conduct supervisory reviews of the BIs in your team; communicate concerns to Program Manager

• Complete BI’s 90-day & annual evaluation
• Provide in-home observation shifts of BIs; provide feedback

• Track all missed shifts; check shift notes for completion

• Help Program Manager, complete necessary corrective actions & terminations

• Update/track employee timecards

• Provide support to BIs during OHI Investigations

• Being a team player to effectively & efficiently serve clients

• Maintain contact, build relationship with partner agencies & community stakeholders

• Maintain strong, open communication with the BI Team

• Maintain CPR/First Aid certification

• Collaborate with branch office(s) to ensure program fidelity

• Attend required trainings for ongoing professional development

 

Outcome Planning/PQI  

• Complete agency reports/statistics

• Ensure procedures are in place to track/report program outcomes & quality assurance

• Ensure compliance for all resource provider files
• With the Pr