Project Director

Strategic Input 

• Understand clients short and long-term objectives, offering them strategic advice to deliver exceptional event experiences and ensure their objectives are achieved.
• Work collaboratively with colleagues, vendors, and clients to provide a creatively inspired and seamlessly delivered event experience.
• Manage the post project debrief process internally and with the client. Making data-driven and informed recommendations for project improvements based on client and customer feedback. 

Client Management 

• Work alongside the Account Director to build and own strong relationships with clients. 
• Act as the day-to-day project contact for clients. Managing and responding to their requests in a timely manner. 
• Manage client feedback throughout the project lifecycle, finding solutions for issues and cascading constructive feedback where appropriate to project teams.

Project Delivery 

• Own and lead the project management for complex and large scale (8,000 – 12,000 attendee) events. 
• Create and own processes linked to project documentation such as setback schedules, project trackers and client handbooks. Ensuring documentation is regularly updated and accurate. 
• Work collaboratively with the Account Director to understand and lead delivery of the event objectives. 
• Oversee workstreams related to logistics, production, technical production, creative, exhibition, food and beverage. 

• Proactively onboard and manage the Nteractive project teams ensuring robust project management and meeting cadence. 
• Ensure timelines and budgets are met and that project team members take ownership of tasks assigned to them.
• Manage project vendors, ensuring they share the same one-team and solution-based ethos as Nteractive in order to meet client needs and event objectives. 
• Ensure project-based decisions are in line with creating a consistent, positive and memorable attendee experience. 
• Develop, manage and seek client approval for contingency plans related to our projects scope of work. 
• Be accountable for setting high standards in all areas of event delivery. Enhancing the reputation of Nteractive as a quality partner to clients and helps achieve repeat business and identify potential areas for growth with existing clients