Dental & Vision Business Project Lead Analyst - Cigna Healthcare - Hybrid

Reporting to the Senior Manager of Dental/Vision Strategy & Project Delivery, the Dental/Vision Project Manager will provide business direction and end-to-end project management for cross-functional programs and projects for the Dental & Vision businesses. Partnering closely with Dental & Vision team members and matrix partners, they will:

• Lead the facilitation of discussions supporting projects, create framework to support cross-functional project preparation/execution, manage and create program/project artifacts and be responsible for the overall organizational messaging and communication of project performance.

• Develop and maintain project documentation, communication plans, schedules, estimates, governance models and resource plans to support new services and or product developed, implemented and maintained by the Dental & Vision organization. 

• Support business analysis including support of the development of content/idea creation and facilitation of evaluation of strategic ideas. 

• Determine the appropriate change management approach working with business partners. 

• Work with portfolio management and Agile scrum teams to define portfolio epic, program epics and features. 

This role will be instrumental in delivering business change across multiple projects in alignment with Dental/Vision strategy goals and objectives. 

Essential functions and accountabilities:

• Lead and manage complex projects from initiation to completion.

• Coordinate cross-functional teams (e.g. Sales, Product, IT, Contracting, Finance, ,) to ensure that designated projects are planned for and executed within scope and on time.

• Collaborate with stakeholders to understand business objectives, define project scope, and align project goals accordingly.

• Performs self and team reflection continuously and implements changes to improve team’s effectiveness.

• Ensure that proper procedures are followed to engage impacted business teams.

• Oversee multiple projects that span across the organization, ensuring cohesive execution and delivery.

• Lead meetings with cross-functional project team to assess status, support escalated issues as they arise, and drive resolution.

• Identify risks, develop mitigation strategies, and pivot as necessary to keep projects on track.

• Guide project team members by fostering collaborative, positive and high-performance team environment.

• When required, perform the role of Operational Readiness lead, ensuring staffing, training, procedures, and communication development, change management, business validation, and contingency planning are identified, tracked, and executed.

Qualifications:

• Bachelor’s degree preferred or equivalent experience.

• 2+ years relevant project management business experience with a proven track record of delivering high-quality project implementation.

• 2+ years working in the insurance or health services industries

• Proven ability to influence business decisions and performance through strategic project management.

• Strong ability to work autonomously, manage multiple projects and meet deadlines

• Proficient in project management software, methodologies and Microsoft Office.

• Strong project management skills, using various techniques to prepare, execute and maintain successful projects. critical skills including issue management, conflict resolution, relationship management, data/financial analysis and budget management.

• Strong verbal, written communication, and organizational skills.

• Ability to perform in a fast paced, high-demand environment.

• Ability to interpret and synthesize data and insights

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ances