Country Support Technician

<p>YOUR TASKS:</p> <p> </p> <ul> <li>Being the focal point between the region (pending to define) and the Spare Parts Management Department. </li> <li>To focus on most critical topics, trying to speed up the shipment of the most urgent spares (Down Turbines). </li> <li>Customer support: provide stock availability, traceability, quotations and queries resolution towards our NX branches all around the world. </li> <li>Logistics: Sales Orders creation (SAP), release material preparations in our CWHs . Support transport team providing and checking export documentation (Packing Lists).</li> <li>Coordinate with other departments to assure the spare parts delivery on time: warehouse, parts procurement, finance, and transport. </li> <li>Push internally in the organization to speed up most urgent deliveries: Down Turbines</li> </ul> <p> </p> <p>YOUR PROFILE:</p> <p> </p> <ul> <li>BusinessAdministration, Economics, Logistics or comparable. </li> <li>Advanced Level of English.</li> <li>Previous professional experience in Customer Service and/or Logistics. </li> <li>Proficiency/high level in MM and MS Office, o SAP experience, preferable in the Material Management module'.</li> <li>Strong customer orientation as well as communication and teamwork skills.</li> <li>Ability to work in different business cultures. </li> </ul> <p> </p> <p>Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.</p>