Rental Project Coordination Manager

Business Profile: At Pacific Mobile Structures we have a consistent track record in the commercial modular building industry. We sell and lease mobile office space and build innovative modular structures. With over 275 employees, we maintain a rental fleet of over 9,000 units spanning 4.8 million square feet and over 1,400 storage containers. We reinvest 15% of our revenues into maintaining our products. Additionally, over 86% of our customers order from us again, and over 60% of our business comes from referrals. We provide high-performing re-locatable classrooms, as well as quality modular structures for office buildings, medical clinics, government services, and workforce housing.


As a values-based company, we have built a unique culture that drives our performance in the marketplace. We put our values at the forefront of everything we do, from hiring to our strategic long-term planning process. We empower our employees to make decisions that honor our values. This, along with our size and financial strength, allows the company to lead our industry in crafting a rewarding employee experience. Ownership’s long-term vision and its many dedicated employees create a culture that cannot be duplicated.


Pacific Mobile Structures, Inc. Job Description

Job Title: Rental Project Coordination Manager FLSA Status: Exempt
Department: Rental Division / Operations Support Reports To: Director of Operations


Job Summary:
The Rental Project Coordination Manager leads the Rental Project Coordinator (RPC) function across all branches and is accountable for consistent, accurate, and timely execution of rental project coordination activities. This role manages the administrative and process-control engine that supports rental execution, including scheduling, documentation, billing coordination, compliance, and workflow consistency. The position helps ensure projects move smoothly from order initiation through closeout while maintaining a high standard of accuracy, accountability, and customer experience.
Benefits include:
• Competitive salary
• Medical, Dental, and Vision insurance
• 401(k) retirement plan with company match
• 80 hours PTO available upon hire
• 7.5 paid holidays plus 2 floating holidays
• 8 hours of paid volunteer time annually
• Employee development and training opportunities
• Safety and values recognition programs
• Quarterly wellness incentives
• Exercise subsidy program ($25/month)
• Years-of-service recognition programs
• Drug-free, safety-focused workplace

Salary Range: $80,000 – $90,000 DOE
Essential Functions:
• Leads, coaches, and manages a distributed team of Rental Project Coordinators across branches and regions.
• Sets clear performance expectations, workload priorities, coverage plans, and accountability standards for the RPC team.
• Provides onboarding, training, mentoring, and development support for RPC team members.
• Oversees full lifecycle coordination of rental projects, including order setup, scheduling, relocations, pickups, off-rents, closeouts, and documentation control.
• Ensures consistent execution of subcontractor scheduling, customer communication, project setup, changes, completion, and documentation management.
• Owns and reinforces standardized RPC workflows across branches to improve consistency, compliance, accuracy, and execution quality.
• Ensures adherence to contract, documentation, billing, job cost, purchase order, and compliance requirements.
• Maintains clean, consistent, and auditable project records across systems and branches, including support for public works or prevailing wage activity where applicable.
• Tracks and manages RPC productivity, project accuracy, completion timelines, error trends, escalation patterns, and compliance metrics.
• Uses data and follow-up to identify recurring issues, process gaps, training needs, and improvement opportunities.
• Partners with Sales on project initiation, project changes, and customer expectations.
• Partners with Operations teams on delivery execution, scheduling alignment, and issue resolution.
• Partners with Accounting on billing accuracy, job cost inputs, purchase orders, and financial tracking.
• Partners with IT / Systems on system performance, issue resolution, workflow improvements, tool adoption, and reduction of manual workarounds.
• Establishes and reinforces clear escalation pathways and resolves complex coordination issues that affect service, accuracy, or timing.
Non-Essential Functions:
• Supports special projects, reporting needs, process documentation, and other operational initiatives related to rental project coordination.
• Participates in cross-functional meetings, system improvement discussions, and bra