Operations Supervisor - Supply Chain Management - Rochester

The Supply Chain Operations Supervisor will play a pivotal role in providing supply chain operational leadership and project management support for in-house packaging and kitting operations for Mayo Collaborative Services (MCS) and Remote Laboratory Services (RLS). This hybrid role encompasses managing Logistics Specialists to ensure order management, inventory management, and collaboration with suppliers and internal supply chain management organizations. The successful candidate will ensure continuity of supply and effective inventory management while adhering to Supply Chain Management policies. Additionally, the Operations Supervisor will oversee outsourced operations, acting as the primary point of contact for operational leadership alignment, supply-demand coordination, and providing essential consumption and operational quality metrics. 

 

 

Manages the overall work flows and work assignment coordination. Responsible for all personnel-related issues, including recruitment/selection, performance appraisals, feedback, staff development and growth, scheduling, timekeeping, payroll, and staff/resource issues. Identifies and addresses resource requirements related to work flows. Recommends, leads, and participates on a variety of operational, technology and/or multi-disciplinary projects and work groups within Supply Chain Management and related areas. Collaborates with internal and external suppliers of information and services in managing the effectiveness of the overall work processes across Mayo Clinic. Consults and collaborates with Mayo Clinic, MCHS and site personnel regarding procurement, payment, reimbursement processes, policies, contracting strategies, vendor/supplier management negotiations and/or account management. Initiates, develops, facilitates and implements solutions to improve financial and operational performance (e.g. billing, accounting, P2P activities and processes) across Mayo Clinic and MCHS sites. Facilitates, organizes and participates with institutional and departmental task forces to address some Supply Chain Management issues, Procure to Pay and Master Data Management issues, enhance Mayo Clinic policies, improve operational processes, and enhance the unit's ability to respond to vendor, procurement, accounts payable, employee reimbursement and policy issues. Serves as an institutional resource regarding Supply Chain Management policies, account coding, processing issues, and systems issues. Coordinates and oversees any outsource company activities and relationships. Conducts research and analysis, benchmarking, and audits to ensure reasonableness and accuracy of information along with identifying and implementing best practices and improvements. Facilitates change management and promotes diversity. Manages the process of procuring supplies, equipment, services and inventory within their team while ensuring compliance with Mayo policies including spend authorization thresholds. Develops, implements, and maintains programs and tools for financial reporting; the interpretation and implementation of administrative, accounting, finance, and travel rules, policies and regulations. Contributes significantly to supply chain integration, which includes activities to establish and enhance financial performance and operational processes associated Supply Chain Management (SCM). Commits significant institutional dollars in the procurement of equipment, services, supplies and inventory through direct involvement with specific departments. Makes purchasing decisions, analyzing purchasing data and identifying expense management initiatives, while helping to preserve Mayo's Standard of Ethics and minimizing the financial and legal risks for Mayo. Represents Mayo Clinic, Supply Chain Management, and Finance Department interests at industry conferences.

Bachelor's Degree with a minimum of six (6) years' relevant experience in supply chain, health care, finance, accounting, business, communication or systems, which includes three (3) years' previous lead/supervisor experience; Master's degree preferred. 
Demonstrated leadership, problem solving, continuous improvement, customer service, analytical experience, and strong personal computer, communication, project management, and team building skills. Experience with a variety of computer systems (Access, Word, Excel, PowerPoint, Outlook, Lawson AP/MM modules, Oracle, etc.) is preferred.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at eve