ARIZONA DEPARTMENT OF ADMINISTRATION

Delivering results that matter by providing best in class support services.

Human Resources Division (HRD)

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures

Main Office Location: 100 N 15Th Ave, Ste 261, Phoenix, AZ 85007

Salary: Up to $80,000 

Grade: S24

Open Until Business Needs Are Met (1st Review of Resumes 6/29/2026)  

Are you a technical problem-solver who loves data, integrations, and human-centric design? Do you excel at translating complex technical architecture into clear business solutions?

The Arizona Department of Administration is looking for a dynamic Statewide Business Analyst to act as the primary liaison between ADOA Human Resources and our Enterprise Resource Planning (ERP) technical teams. In this role, you won’t just be managing system requests—you will be the architect of how technology serves thousands of state employees across Arizona, specifically focusing on optimizing our core platform, AZ360.

If you are looking for a position where your analytical skills directly impact data security, system efficiency, and statewide innovation, this is it.
Why You’ll Want to Apply (Your Core Impact).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• Be the Strategic Bridge: You will be the vital Point of Contact between non-technical HR stakeholders and our core IT/ERP teams. You will own the pipeline for system work requests, prioritize bug fixes, and solve complex system challenges on a statewide scale.
  
• Design the Future State: Work directly with agency stakeholders to map out "As-Is" workflows and design "To-Be" technical requirements. You will turn operational pain points into elegant functional specifications for system enhancement.
  
• Champion Data Integrity & Privacy: Put your SQL skills to work! You will ensure the ultimate security, accuracy, and compliance of statewide HRIS data. From building critical reporting dashboards to auditing file feeds and API connections between systems, you are the guardian of our data.
  
• Drive Automation and Innovation: Tired of clunky, manual processes? You have a direct mandate to identify inefficiencies, run compliance audits, and implement automated solutions to improve data quality across the state.

• The Tech-Savvy Analyst: Deep functional knowledge of ERP or HRIS platforms (experience with CGI Advantage/AZ360 is a massive plus).
• Integration Mindset: A strong understanding of API connections, data mapping, and file feeds between core systems and external directories.
• Data Fluency: Ability to write SQL queries to extract, analyze, and validate data directly from backend databases.
• The Communicator: Elite active listening skills and the ability to build consensus among diverse, statewide stakeholder groups.
• Background: A Bachelor’s degree and/or 5+ years of experience in business analysis. PMI, Lean, or Six-Sigma certifications are highly valued!

• Background and reference check, including state and federal criminal records fingerprint check.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.