Administrative Assistant I – ETPA

Position summary:

The purpose of this position is to provide extensive clerical and secretarial support to the administrators and instructional faculty at the East Texas Police Academy.

Position responsibilities:

• Create and maintain course and student records that fulfill the Kilgore College record keeping requirements;
• Assist in maintaining student and course records in accordance with the Texas Commission on Law Enforcement auditing requirements;
• Assist in the registration of students for all licensing courses, in-service courses, and remote delivery courses.
• Be cross-trained and able to fill in as required for the Deputy Director of Administration as the custodian of records for all records required by the Texas Commission on Law Enforcement;
• Provide administrative and clerical support for the administrators and instructors of the police academy;
• Frequently monitor and promptly respond to emails sent to the ETPA general email inbox;
• Promptly answer incoming calls to the ETPA main phone line, to include returning all phone messages, and assist with walk-in inquiries;
• Effectively and professionally interact with law enforcement officers and administrators regarding scheduling, record keeping, course information and general inquiries;
• Effectively and professionally interact with other departments at Kilgore College to coordinate office procedures and resolve issues that arise;
• Serve as a secondary test proctor for Texas Commission on Law Enforcement licensing examinations, as needed;
• Process and manage all ETPA requisitions, working together with Kilgore College;
• Responsible for all supply ordering related to the East Texas Police Academy;
• Be available to attend occasional weekday and weekend job fairs and recruiting events as a police academy representative;
• Any other duties as assigned by the Police Academy Deputy Director of Administration or Kilgore College.

Minimum Position Requirements:

• Minimum of three years’ experience in a professional office environment;
• Previous experience working in an educational institution is desirable, but not required;
• Certificate or Associate’s degree preferred;
• Strong written and verbal communications skills;
• A commitment to providing quality customer service and radical hospitality in a dynamic and occasionally stressful environment;
• Strong attention to detail and organization practices;
• Ability to work under minimal supervision;
• Required to have an understanding of basic computer skills;
• Ability to discretely and securely handle confidential or otherwise restricted-access records and information;
• Ability to occasionally lift and transport office and instructional supplies weighing up to 20-pounds;
• Must possess a clear and valid driver’s license and be eligible for coverage under Kilgore College’s insurance policy to drive college owned vehicles

• 0 Full-Time Direct Reports    0 Part-Time Direct Reports

• Work is normally performed in a typical interior/office and classroom environment.
• No or very limited physical effort required; however, the employee must occasionally lift and/or move up to 20 pounds.
• No or very limited exposure to physical risk.

• Provide resources for safe operation of units. Create and support workplace safety.

Benefits and Perks:

• 36-hour work week for a healthy work life balance as well generous paid leave time.
• Health, life, and income protection insurance are provided.
• An excellent retirement pro