Senior Sales Manager- InterContinental Times Square NY

DUTIES AND RESPONSIBILITIES:

• Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication.
• Achieve personal and team sales goals as assigned.
• Implement hotel-level tactical sales plans as assigned to achieve greater profitability through increasing average rates, increasing overall occupancy, increasing business volume during off-peak periods, and enhancing the image of the hotel in the local community. 
• Develop and maintain good relationships with officials and representatives of local community groups and companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel. 
• Produce monthly reports and sales forecasts for assigned area of responsibility.
• Actively participate in forecasting and goal setting.  Participate in the annual budget process, and development of sales and marketing plans.
• Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include all hotel departments.  Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with department heads to best expedite these situations. 
• Interact with outside contacts:

1. Guests – to ensure their total satisfaction
2. Airlines, wholesalers, corporate accounts, travel agencies, ad agencies within local, domestic and international markets – to ensure repeat business, follow up on events, and generate new business 
3. Other contacts as needed (Professional organizations, community groups, local media) 

• May coordinate business group activities at the hotel and work closely with other departments to facilitate services agreed upon by the sales office and prospective clients.
• Perform other duties as assigned.
• May serve as “manager on duty” as required.

ACCOUNTABILITY: 

This job is an experienced sales professional typically in a large full-service, luxury, resort, or major flagship hotel with competition from major hotel chains and/or with extensive competitive pressure and focuses on key market sectors and top accounts.

Qualifications and Requirements:

Bachelor’s degree in marketing or related field, and 4 years total experience working with a large or a variety of market segments, or an equivalent combination of education and experience in a hospitality or hotel sales and marketing setting. Must speak fluent English.  Other languages preferred.

This job requires ability to perform the following:

1. Frequently standing up or moving within and outside of the facility
2. Carrying or lifting items weighing up to 25 pounds
3. Handling objects

Other:

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training. 
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
• Problem solving, reasoning, motivating, organizational and training abilities are used often. 
• High level of competency in using data management systems preferably with Delphi or similar sales database tool. 
• Ability to travel to attend workshops, tradeshows, conventions, etc.
• May require a valid Driver’s License.
• May be required to work nights, weekends, and/or holidays.

The statements in this job description are intended to describe the essential nature and level of work being performed.  They are not intended to be ALL responsibilities or qualifications of the job.

The salary range for this role is $95,000 - $110,000 USD. This reflects the minimum to maximum salary range. This range is only applicable for this job to be performed in NY. This is the pay we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

We offer comprehensive package of