Senior Office Assistant, Pulmonary and Respiratory Services

Job Details

ChristianaCare Pulmonary and Respiratory Services is looking for a Senior Office Assistant.

ChristianaCare Pulmonary Specialists provide advanced treatment options in award-winning hospitals and offices in Delaware and Maryland, offering video visits and deep expertise in lung disorders, working closely with other specialists for comprehensive diagnosis and treatment. We treat various conditions including asthma, bronchitis, cystic fibrosis, emphysema, COPD, severe emphysema, chronic bronchitis, interstitial lung diseases, lung cancer, lung nodules, pleural and mediastinal disorders, pulmonary hypertension, respiratory failure, sleep disorders, and insomnia, including specialized services and endobronchial valves.

Pulmonary and Respiratory Services | ChristianaCare

Work Schedule:

• Monday through Friday from 7:30am to 4pm or 8am – 4:30pm
• Rotation between Newark Campus & Wilmington Campus will be required

Duties / Responsibilities:

As a senior office assistant, you will be responsible for training and assigning daily coverage to office assistant staff, handling inventory management, scheduling appointments, and patient interaction. A senior office assistant will process referral information, verify insurance reimbursement eligibility, and collect payments. Perform day-end reconciliation of appointments and payments received, answer phone calls, and communicate with providers and staff through electronic medical records. Keep patients informed about issues, facilitate testing, labs, and appointments, prepare medical records, and respond professionally. Assist with administrative tasks and adhere to departmental safety rules, reporting unsafe activities, conditions, hazards, or violations to their supervisor.

Designations, Accreditation and Awards:

• Designation as a Clinical Associate of the Pulmonary Fibrosis Foundation Care Center Network
• Accreditation by The American Academy of Sleep Medicine.
• U.S. News & World Report 2024-2025 Procedures & Conditions ratings listed ChristianaCare as High Performing in care for:
  • Chronic obstructive pulmonary disease (COPD).
  • Lung cancer surgery.
     

Compensation / Benefits:

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions.
• Generous paid time off with annual roll-over and opportunities to cash out
• 12 week paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Education Requirements:

• High School Graduate or Equivalent
• 2 years' experience in a medical office practice setting is required; 3 years' experience is preferred.
   

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Post End Date

Mar 22, 2025

EEO Posting Statement

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.