Warehouse Associate (1st shift)

As a Warehouse Associate in IDEXX's Westbrook distribution center, you may perform a variety of tasks including receiving our products, and pick, pack, load, and shipping of our products to customers and distribution centers. You will ensure accuracy of documentation and shipments, troubleshoot and resolve issues as required while maintaining a clean, orderly, and safe warehouse and environment.   

Exceeding customer expectations is one of our guiding principles at IDEXX. Our credibility as a company relies on our ability to deliver quality products to our customers on time and with no disruption to their business. IDEXX’s Worldwide Operations Team works to meet this challenge each day with a global network of distribution hubs and a focus on efficiency, regulatory compliance, and continuous improvement.

Schedule

This is a full-time, 1st shift position, Monday-Friday.

This position is eligible for a $1 pay differential for driving a forklift once certified through our in-house training program!

Primary Duties and Responsibilities
May be responsible for any or all of the following:

• Picks, packs, loads and ships products to national and international customers and distribution centers

• Prepares documentation and products, ensures accuracy of documentation and shipments, and troubleshoots and resolves issues as required

• Assists with or coordinates international shipping ; reviews, reconciles and approves all incoming international vendor bills

• Maintains a clean, orderly and safe warehouse and environment

• Investigates and resolves inventory inaccuracies and provides root cause analysis and recommendations for corrective actions

• Supports inventory processes, solutions and strategies for the continuous improvement of inventory accuracy and order fulfillment quality; includes cycle counts, data entry, tracking, reconciling, documenting and reporting

• Moves and stores equipment, raw materials and inventory for internal and external customers

• Supports instrument repair process including daily and routine shipping and receiving; tracks incoming and repaired materials, assuring system and operational readiness for the repair of instruments

• Administers instrument repair and field replacement programs, coordinates all failure analysis and reports, issues periodic reports on outstanding deliveries for inbound and outbound units, and coordinates all field returns, worldwide

Education

• High School diploma or equivalent combination of education and experience required. Associates degree or equivalent preferred.

Required Skills and Abilities

• Ability to work well under pressure and tight time constraints

• Ability to effectively function in a team environment

• Ability to prioritize work and handle multiple tasks simultaneously

• Good computer skills and knowledge including SAP, Microsoft Word and Excel preferred

• Excellent customer service skills

• Ability to work flexible hours

• Able to follow all Standard Operating Procedures (SOPs) and applicable ISO regulations

• Able to properly lift up to 70 pounds; ability to move up to 100 pounds with assistance

• For distribution and material handling work: Certificate to operate a forklift may be required; certificate to work with hazardous materials may be required; knowledge of export documentation and international traffic may be required; previous experience with dangerous goods is preferred; knowledge of customs rules, regulations and export documentation preferred

Physical Demands

• Warehouse-type environment

• Ability to lift 50lbs.

Work Environment

• Normal warehouse environment where protective clothing may be required

• Moderate to high noise level

• While performing the duties of this job, the employee occasionally works near moving mechanical parts and can be exposed to risk of electrical shock.

Why IDEXX

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over