Head of Resource Management

We are PMG

Named Ad Age Best Places to Work for 10 years in a row and Fast Company Best Workplaces for Innovators since 2022, PMG is a global independent marketing services and technology company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG leverages business strategy and transformation, creative, media, and insights—as well as its proprietary operating system, Alli—to deliver cutting-edge digital solutions and innovative media strategies.

Our team comprises over 900 employees globally, and our work for ambitious brands like Apple, Nike, Sephora, Experian, Therabody, Best Western Hotels & Resorts, Creed Fragrances, BNY, Intuit, CKE Restaurants, Travelex, and Whole Foods spans 85+ countries.

We are seeking a seasoned, strategic, and people-first Head of Resource Management to build and lead PMG’s centralized resourcing function. This leader will play a critical role in enabling our operating model by ensuring that our people are deployed to the work where they can drive the greatest business impact — and grow the most as professionals.

You will serve as a trusted advisor to the C-Suite, bringing deep expertise in workforce planning, resource optimization, and operational scale. You’ll work across client teams, practice excellence teams, operations, and leadership to build a system that empowers people, improves performance, and unlocks long-term scale.

What You Will Do

• Build and lead a high-impact Resource Management function, including team structure, data models, processes, and tooling.
• Design and operationalize allocation models across long-term team-based and short-term task-based work — balancing strategic fit with resource optimization.
• Serve as a strategic advisor to senior leadership on how best to deploy talent across accounts, practices, and business lines in line with company growth, team health, and client needs.
• Partner with client teams and practice excellence leaders to ensure alignment between talent supply and demand, and facilitate strong skill-to-role matching.
• Maintain a centralized, real-time view of resource management metrics (e.g., utilization and capacity), skills, and demand across the organization to inform decision-making.
• Implement systems and tools to support efficient resource planning, forecasting, and reporting.
• Establish fair and transparent processes for resourcing requests, prioritization, and conflict resolution.
• Champion PMG’s values and talent philosophy, ensuring people have continuous access to high-quality opportunities that support long-term career development.

What You Will Bring:

• 10+ years in resource management, workforce planning, or operations, ideally within a professional services or agency environment; media or marketing experience highly preferred.
• Proven ability to build and scale centralized resource management practices in complex, fast-paced organizations.
• Experience supporting both dedicated team structures and flexible task-based models.
• Executive presence and credibility to influence and advise senior leaders, including C-level executives.
• Passion for people development, equitable opportunity, and building a culture of growth.
• Strong analytical and decision-making skills, supported by experience with capacity planning and resource management systems.
• Exceptional communication and change management skills.
• A strategic mindset and systems-level thinking

 

What We Offer

• Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
  
  
• Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
  
  
• Parental Leave: We provide paid parental leave to support your family during important life events.
  
  
• Retirement & Pension Plans: Plan for your future with competitive retirement or pension programs, including contribution matching.
  
  
• Fertility and Family Support: Access fertility benefits for all team members and their spouses.
  
  
• Healthcare: Coverage and support for everyday medical expenses and routine care, tailored by geography.
  
  
• Pet Insurance: Protect your pet's health and your finances.
  
  
• Lifestyle Spending Accounts: Enjoy 100% company-funded accounts to promote healthy habits and well-being.
  
  
• Commuter Benefits: Access support for travel and commuting needs, where av