Maintenance Supervisor

Job Title

Maintenance Supervisor

Job Description Summary

The Maintenance Supervisor will be a member of the C&W facilities management team and will directly manage the Maintenance Technicians within the assigned Region. The Maintenance Supervisor will support the Sr. Facilities Manager and Facilities Managers in providing the clients with a reliable and functional physical office environment that supports the various objectives associated with our mission. Provide technical and supervisory role with hands on operational duties while driving self-performance.

Job Description

Maintenance Supervisor - Job Description

Job Summary

The Maintenance Supervisor will be a member of the C&W facilities management team and will directly manage the Maintenance Technicians within the assigned Region.  The Maintenance Supervisor will support the Sr. Facilities Manager and Facilities Managers in providing the clients with a reliable and functional physical office environment that supports the various objectives associated with our mission. Provide technical and supervisory role with hands on operational duties while driving self-performance.

Job Description

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• The Maintenance Supervisor will maintain regular collaborative working relationships with their manager, employees and client.
• Provide hands on training and technical expertise to supervised staff for basic troubleshooting and repairs of buildings and installed systems to include doors, floors, plumbing systems, lighting, kitchen appliances and miscellaneous equipment, roofs, drains, shop, grounds equipment, and light commercial HVAC. Accountable for the training and development of maintenance work force.

• Directly supervise and give direction to the maintenance team. Oversee all building systems including fire/life safety, painting, carpentry, plumbing, HVAC, electrical and general facility maintenance issues.
• Respond to all emergency situations quickly (fire, evacuation, equipment, etc.) and client concerns – 24/7.
• Follow and enforce compliance with C&W and client policies, including but not limited to recruitment, termination, discipline and performance evaluations.
• Safety program administration: as directed and supported by the Sr. Facilities Manager and Facilities Manager, execute the corporate safety program to promote an injury free workplace.
• Vendor management and contract administration: to include development of scope of work, evaluation, selection, and inspection of work performed.  
• Responsible for collection of necessary technical data and preparation of justifications to support budget approval for energy conservation measures, and deferred maintenance items.
• Support budgetary planning and control of expenditures.
• Follow and enforce methods and procedures for notification of work schedules to client. Coordinate department trades and functions to accomplish special and routine work activities.
• Develop, coordinate, and maintain an effective planned preventive maintenance program for both buildings systems, assets, fixtures, furniture and fittings.
• Ensure that maintenance work orders are completed and accurate; carry realistic priorities and proper approvals within the Computerized Maintenance Management System.
• Responsible for timely and accurate detailed work order data hygiene.
• Manage technicians’ working schedules including PTO, Sick Days, Holiday Coverage, On-call Coverage, OT Schedules that align with client needs. Effectively manage OT and schedule with management  sign-off.
• Scheduling the workload to efficiently and economically meet work responsibilities.
• Accountable for requisitioning, inventory control, and maintenance of facilities related equipment and supplies.
• Participate in all aspects of the facilities budget along with the Sr. Facilities Manager and Facilities Manager.
• Act as liaison with federal, state, and local agencies, contractors, and members of the client community on all technical matters affecting facilities management.
• Ensure compliance with applicable codes, requisitions, government agency, and company directives as relates to building operations.
• Implement maintenance best practices that deliver improved performance and cost savings; support and deliver standardized maintenance across the client portfolio.
• Effectively lead and participate in proactive maintenance and repairs by identifying and resolving facilities deficiencies before they are reported by the client. Promote a culture of find it first, fix it first.

Cushman & Wakefield