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General Maintenance Manager
Pratum CompaniesUnited Statesfull_timeVerifiedPosted 3 Nov 2025
💰 $92,000/yr($85,000/yr – $92,000/yr)
About the role
SUMMARY
EDUCATION
The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.
REQUIRED QUALIFICATIONS – SKILLS, EXPERIENCE, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Oversee all maintenance, in-house and contract repair work at designated properties
- Take a portfolio manager’s approach to ensure systematic, comprehensive, and consistent processes and practices across both properties
- Ensure safe, clean, and orderly environments with optimum curb appeal, excellent property condition with a concern for sustainable practices and products in a cost-effective manner
- Ensure compliance and readiness for periodic inspections and site visits by a wide range of investors, agencies, and other partners such as HUD (REAC) etc.
- Establish and implement a consistent, effective Preventive Maintenance program across the properties
- Demonstrate outstanding leadership, customer service and communication skills that contribute to an environment characterized by professionalism, teamwork and mutual respect for staff and residents alike; set example for site staff in matters of attitude, appearance, and demeanor.
- Work with the on-site team in managing all maintenance-related repairs and upkeep of the property
- Regularly and for specific events, such as annual inspections, apartment turnovers, etc., conduct and manage inspections of site, building and units of the property to identify maintenance issues and schedule work needed
- Manage the make-ready process to ensure apartments are prepared for move-in in a timely fashion.
- Initiate, perform and oversee maintenance projects that improve curb appeal, maintain and optimize building systems, and monitor contractor performance
- Develop scopes of work for small improvements/services and seek out qualified contractors to bid the work
- Manage expenses properly in accordance with owner goals and actively seek to minimize expenses regularly, through the proposal process and pricing negotiation, as well as the budgeting process.
- Develop and maintain relationships with vendors, negotiate pricing, collaborate on approved vendor list
- Direct supervision and support for the maintenance team on a daily basis, including identifying training and development opportunities and holding the team accountable for the condition of their buildings and work areas
- Direct the Preventative Maintenance program, ensure timely completion and thorough documentation
- Responsible for planning, scheduling, coordinating, and implementing preventive maintenance; maintaining reports and logs relative to replacement and maintenance with warranty dates and serial numbers for HVAC equipment, appliances, large power tools and equipment, and all major capital improvements such as carpet and roofing replacement
- Adhere to all local, state and federal housing requirements as it relates to leasing and management of the property
- Prioritize safety and be knowledgeable of OSHA and EPA regulations (MSDS etc.) associated with products/equipment used in the work of the maintenance department
- Be aware of any hazards known or found to be present on properties in an effort to maintain a safe environment for residents, staff, and visitors
- Create and motivate a team that focuses on customer service and curb appeal on a daily basis
- Other relevant duties as assigned
EDUCATION
The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.
REQUIRED QUALIFICATIONS – SKILLS, EXPERIENCE, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 10+ years related technical, multi-family and multi-site residential maintenance experience required, including 5+ years of staff supervisory/management experience
- Vocational/Technical diploma desired, along with industry/technical certifications (e.g. HVAC, EPA, Lead Paint, CFC, etc.)
- Strong knowledge of building systems and construction methods, including mechanical, plumbing, roofing, HVAC, electrical and elevators in high-rise, mid-rise and garden style communi
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