HR Generalist II

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

HR Generalist II

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

HR Services-Caregiver Office

                      

Job Code

T99150

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join a dynamic HR team supporting the heart of Main Campus Operations at the Crile Building. In this critical role, you will partner closely with departments including Materials Handling, Sterile Processing, Facilities Engineering, Preventative Medicine, and other potential clinical areas.

This position is ideal for a candidate with strong employee relations experience. You will play a pivotal role in managing complex day-to-day issues, including attendance and adherence to policies and procedures. Your ability to navigate sensitive conversations, deliver clear guidance, and support leadership through employee relations challenges will be key to your success.

A caregiver in this position works 8:00am - 5:00pm on-site 5 days per week.

A caregiver who excels in this role will:  

• Under the direction of the Director HR Services, support the HR strategic plan and established Objectives & Key Results (OKRs) for the assigned areas. 

• Act as a confidential advisor on performance management, disciplinary actions, performance improvement plans, and investigations.   

• Counsel client groups and facilitate conflict resolutions. 

• Interpret and advise on policies and programs encompassing all aspects of Human Resource Management to all levels of caregivers. 

• Conduct investigations and make recommendations to business leaders.  

• Facilitate the Right of Review process. 

• Build and maintain relationships with the various human resources center of excellence (COE) partners and ensure communication of programs and their implementation to all employees. 

• Navigate and pull reports from various systems such as Kronos, HRIS (Workday), My Learning, etc. 

• Analyze HR and business metrics and provide recommendations to the HR Director and leadership.  

• Support regulatory practices to promote fair and equitable treatment of caregivers.  

• Maintain regulatory knowledge and expertise.   

• Partner with the legal department as needed/required. 

• Determine development needs of specific segments of the organization and provide developmental training. 

• Provide support in workforce planning to include partnering with talent acquisition and compensation to review requests such as promotions, equity reviews and job reclassifications and providing recommendations to leadership. 

• Support the process for all regulatory/accreditation surveys such as Joint Commission, CMS and ODH. 

• Monitor compliance with organizational initiatives (e.g., compliance modules, flu, engagement, etc.) 

• Participate in organizational leadership councils and committees as