Strategic Account Manager - Seattle

Overview

Who we are:

At Dendreon, we’re revolutionizing cancer care through personalized immunotherapy. Our pioneering treatment, PROVENGE® (sipuleucel-T), was the first FDA-approved immunotherapy for advanced prostate cancer. By activating a patient’s own immune system, we empower the body to fight back—offering real hope to those who need it most.

 

With cutting-edge manufacturing facilities in Union City, GA, and Seal Beach, CA, a robust R&D presence in Seattle, WA, and a national commercial team, Dendreon is at the forefront of innovation in the life sciences industry.

 

Core Values:

• Put Patients First. Every day is a new opportunity to improve the lives of patients living with cancer
• Act with Integrity. Be honest, transparent, and committed to doing what’s right in every situation.
• Build Trust. Building trust takes time. Engage teammates, be candid and transparent. Over communicate and seek feedback.
• Raise the Bar. Harness continuous improvement, foster innovation and elevate our people.
• Drive Results. Be accountable and execute – we win together when everyone performs.

Your Role:

The Strategic Account Manager (SAM) is responsible for the execution within community-based and targeted hospital accounts. The SAM approaches their territory with a total coverage mindset. Demonstrates proactiveness, leadership and Provenge subject matter expertise.  Collaborates with business partners (within and outside the company) to articulate the PROVENGE value proposition to customers.  SAMs will be responsible for enrollments, patient ID, and new account lead identification.

Responsibilities

Your Work:

• Educates accounts on appropriate PROVENGE utilization, focusing on high value urology and oncology accounts in their defined geography 40% of the time.
• Focus on servicing smaller and new accounts 60% of the time.
• Develops Clinical Champions
• Leads patient identification initiatives within accounts using all available tools to operationalize the use of PROVENGE within each account.
• Develops practices into community Advanced Prostate Cancer Centers of Excellence
• Participates at sponsored industry events that include GPO meetings, LUGPA, Regional American Urology Association (AUA), American Society Clinical Oncology (ASCO), etc.
• Provides marketplace feedback in a timely manner to corporate leadership on guideline adherence, competitive updates and industry issues and opportunities.
• Partner with Corporate Account Managers to increase enrollment numbers.
• Educates providers on patient assistance programs and other resources. Use discretion and judgment to execute the company's brand strategy and tactics within the assigned customer segment, which may include securing and preserving patient access to PROVENGE in the optimal site of care for the patient and provider.
• Works in conjunction with Reimbursement, Market Access, Nurses, Marketing and their internal stakeholders to ensure execution of the corporate product objectives.
• Subject matter expert for the benefits of Immunotherapy and Provenge. Regarded as a market and disease state expert by internal and external customers.
• Serves as an internal resource for cross-functional and Commercial partners in developing strategic plans that will advance Provenge business.
• Establishes credibility with the customer and leadership in respective markets, clearly differentiating self as a leader in the urology/oncology arena.
• Recommends and manages complex, multiple projects and or programs that lead to business growth and role transformation at the local and regional level.
• Provides peer leadership at the national level and may include mentor and trainer duties.
• Identifies, plans and implements process improvements to improve quality, reduce cost, increase productivity and improve cycle time resulting in significant business improvement and customer satisfaction.
• Supports management by assisting in creating plans that maximize employee adoption and usage to minimize resistance during a transition initiative and acts as a champion for the change.
• Complies with all OIG/FDA and corporate policies and procedures.
• Additional and incidental duties related to the primary duties may be required for company business needs from time to time.
• Develop Provenge advocates, speakers, and key opinion leaders by driving live and virtual speaker programs.
• Conduct in person and virtual strategic business meetings and speaker programs.
• Performs other duties as assigned.