Manager, Project Management, Supply Chain Solutions (Hybrid)

Manager, Project Management, Supply Chain Solutions (Hybrid)

Supply Chain Solutions (SCS) manages over 2 billion customer interactions annually for Capital One. SCS partners with over 25 suppliers and is accountable for ~$1B spend. In addition to managing and influencing every aspect of the credit card production and print media/marketing global supply chain (from paper mills to card manufacturing and logistics providers), this team delivers innovations across direct marketing and keeps Capital One out in front of the competition. SCS is embarking on an exciting transformation journey and we are looking for a Project Manager to join our team!

As a Manager Project Manager in SCS, you will drive strategy and execute on high priority projects for our Well-Managed Solutions team (WMS). You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.

General Responsibilities:

• Own and present key WMS metrics in various forums (i.e. monthly and quarterly business reviews) with key stakeholders across multiple management levels  

• Ability to tell stories with data and clearly communicate the key focus points to stakeholders

• Manage all WMS data shares, data dashboards and ad hoc data support for the Supply Chain Operations team

• Provide project management support and maintain project planning for all WMS special projects and coordination of BAU (business as usual) work

• Attend change controls forums on behalf of WMS to determine impacts to the team/ involvement needed 

• Manage and maintain the control summary dashboards to ensure controls owned by WMS are being executed according to SLA (Service Level Agreements) and meeting performance targets 

• Any additional support or responsibilities as requested by WMS leadership

An ideal candidate will be experienced with:

• Having excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

• Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements

• Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.

• Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time

• Leveraging problem solving and influencing skills to ensure project plans deliver on intent

• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery

• Building relationships and collaborating with key stakeholders to ensure delivery of commitments

• Exhibiting outstanding influencing skills to effectively drive project / program efforts

• Demonstrating a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.

• Displaying a passion for coaching and developing a team of associates through their leadership style

Location: This role is hybrid, where you will be expected to spend 3 days per week working in the office (McLean, VA or Richmond, VA) and the remainder of the week working virtually.

Basic Qualifications:

• High School Diploma, GED, or Equivalent Certification

• At least 3 years of Project or Process Management Experience

• At least 3 years of Data Management experience

• At least 2 years of People leadership experience

• At least 2 years of experience using Google Suite or Microsoft Office

Preferred Qualifications:

• Bachelor’s Degree or Military experience

• At least 5 years of Project or Process Management Experience

• At least 5 years of Data Management experience

• At least 3 years of People leadershi