Housing Web Content & Experience Specialist (Temp)

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Job Title:

Housing Web Content & Experience Specialist (Temp)

Department:

Student Life | Facility Planning and Design

The Planning, Projects and Space Management team within the Office of Student Life seeks a creative and detail-oriented professional to advance the ongoing transformation of the Housing and Residence Education website into a more intuitive, engaging, and representative digital experience. This is a temporary position and project anticipated to end on or before October 31, 2026.

The Housing Web Content & Experience Specialist has a direct impact on how prospective and current students engage with the residential experience at The Ohio State University, shaping the “digital front door” to Housing, supporting student decision-making, and elevating Ohio State’s position among peer institutions.

Building on previously completed benchmarking research and design work, this position is responsible for collaborating closely with Housing & Residence Education (HRE) and Student Life Technology Services (SLTS) to implement enhancements and translate functional needs into a cohesive, user-centered web experience.

This position is responsible for:

• Managing and enhancing HRE website content to ensure accuracy, clarity, accessibility, and alignment with institutional branding
• Translating complex housing information, services, and processes into user-friendly, engaging web content
• Improving website navigation, structure, and content flow to support an intuitive user experience
• Implementing and refining existing design concepts and mockups informed by benchmarking research
• Ensuring users can easily locate relevant information at key decision-making points
• Collaborating with Housing stakeholders to gather, prioritize, and refine website content updates
• Serving as a primary liaison to SLTS, coordinating updates and supporting movement of content from staging (sandbox) to live environments
• Supporting ongoing website enhancements and maintaining momentum on a multi-team initiative
   

Qualifications

Minimum Qualifications

• Bachelor’s degree in relevant field or equivalent combination of education and experience.
• Experience managing or updating website content (content management system experience preferred)
• Strong written communication skills with emphasis on clarity and audience engagement
• Ability to translate complex information into intuitive, user-friendly formats
• Strong organizational and time-management skills
   

Preferred Qualifications

• Experience working in a higher education setting
• Familiarity with UX/UI principles and web usability best practices

Demonstrated ability to manage projects independently

Additional Information:

Mission

Pay Range

$22.93 - $29.95 per hour

Offers will be made within this range based on candidate's education and experience, internal equity and available budget.

Career Roadmap Information

Staff Associate - Unclassified Nonexempt