Production, Quality & Chain of Custody (COFC) Business Analyst

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen. 

 What's the role? Production, Quality & Chain of Custody (COFC) Business Analyst 

 At Bloomberg Supply Chain, we manage the global lifecycle of IT equipment supporting both internal operations and external client environments. This includes PCs, laptops, servers, storage media, and edge devices that are configured, deployed, returned, inspected, repaired, sanitized, and redeployed across regional operations. 

 The Production, Quality, and Chain of Custody (COFC) processes are executed regionally, while this role provides global operational oversight, process governance, analytics, and continuous improvement leadership. 

 This position sits at the intersection of operations, process excellence, and data-driven decision making. You will partner across regional operations, engineering, logistics, quality, and support organizations to improve operational performance, standardize workflows, strengthen controls, and deliver meaningful business insights. 

 * Build strong partnerships across regional supply chain and operational teams to understand workflows, challenges, and opportunities for improvement 

 * Support audit readiness, compliance initiatives, and operational controls related to equipment and media handling 

 * Lead global continuous improvement initiatives focused on operational efficiency, quality, compliance, and scalability 

 * Analyze operational data to identify trends, risks, bottlenecks, and optimization opportunities 

 * Design and maintain dashboards, KPIs, and executive reporting that support operational and strategic decision making 

 * Develop and maintain process documentation, SOPs, process maps, and operational standards 

 * Drive standardization and governance across regional production and chain-of-custody operations 

 * Support operational readiness for new workflows, tools, and business initiatives 

 * 7+ years of experience in supply chain, operations, logistics, or process improvement roles 

 * Experience managing or supporting IT equipment lifecycle operations and/or storage media handling 

 * Strong analytical skills with experience translating operational data into actionable insights 

 * Experience with ERP systems (e.g. SAP, Oracle).  

 * Proficiency on operational reporting tools (Excel, Visio, Power BI, Qlik, Tableau) 

 * Demonstrated process mapping and workflow optimization experience 

 * Experience creating SOPs, operational procedures, and process documentation 

 * Strong stakeholder management and commun