Senior Partnership Development Manager

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.

Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Why is this role important at Infobip?

Infobip, along with the rest of the CPaaS space, is going through explosive growth…and it is only going to continue going up. Our opportunity in North America is immense. Through our direct sales motions, the company has achieved YoY record growth. Now, we need to expand our distribution of our channels, products, and capabilities and are very well positioned to do so. This role will be crucial in achieving this objective.

More about what you’ll be doing:

As a Senior Partnership Development Manager (SPDM), you’ll be responsible for driving the growth of North America by curating and activating strategic partners in the region.  You’ll work directly with our VP of North America Partnerships to grow our relationships and drive revenue for the business.

This is a highly visible and strategic role. You’ll have the autonomy to build GTM strategies, enable partners, activate partners, and grow partners for our region. Here is your chance to get in and run a build with an exceptional organization growing at a rapid pace in a market with the most opportunity in the world.

Sales Strategy & Implementation

• Achieve assigned sales goals, successfully manage projects of significant regional partnerships, help improve gross profit and increase positioning/recognition in the market. Success is measured in gross profit, growth, and activated partnerships.

• Ensure a seamless transition of customer responsibility to the appropriate Infobip team members following successful implementation.

• Develop strategy, create enablement content, build relationships, run grassroots campaigns, and create mutually beneficial relationships (both bottom-up and top-down) with partners.

Acquisition & Growth

• Continue to develop a very strong partner program in the North American region by activating relationships as well as pursuing net new partners – with a strong focus on activations.

• Acquire new customers via Partnership Management and collaborate with our Account Executives in all the relevant markets where our partners operate.

Partnership Relationships

• Collaborate closely with our Global Strategic Partnerships team to define a list of regional partnerships to network and grow. Develop and implement effective strategies to provide focus and maximize revenue growth.

• Proactively lead a joint partnership planning process that develops mutual performance objectives, hits financial targets, and achieves critical milestones that enhances a productive partner relationship.

• Develop relationships with local partners and incorporate other internal team members when needed. Establish productive, professional relationships with key personnel in assigned partner accounts. Grow and maintain high value relationships at the executive level with customers and partners.

• Organize Partnership-related events and drive similar initiatives/activities that improve our relationship with partners.

Planning & Forecasting

• Forecast business growth, track and analyze existing relationships with our Partners as well as identify further areas of opportunity for growth.

• Manage the entire sales cycle and acquire new customers from an assigned set of named prospects via direct sales.

Market Awareness

• Demonstrate market expertise and a deep understanding of customer’s organization to drive customer decisions toward our solutions and products. Provide a consultative, expert approach -- leading with market insight -- providing significant value within the sales engagement process.

• Generate brand/market awareness and development opportunities by delivering subject matter expertise and thought leadership to the market via forums, conferences, panels, and PR acti