Director, Communications

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Director, Communications

Global Portfolio Services

About Us

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.8 billion and operations in over 80 countries around the world, our more than 110,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

The Opportunity

JLL’s largest business line, Real Estate Management Services (REMS), partners with leading organizations across industry sectors, creating environments that achieve a more humancentric, resilient and responsible approach to shaping a better world of work. Our team serves occupier and investor clients with a suite of integrated services across multiple industries and geographies. Through technology enabled solutions, REMS creates and manages safe and inspiring spaces around the world for people to collaborate, innovate and drive meaningful change anywhere that work is performed.

We are currently seeking a Director of Communications to lead the strategic direction, planning and execution of employee and executive communications for one of our four global sub-business lines, Portfolio Services. This role manages engaging, informative and inspiring employee communications that reinforce our global strategy, support employee engagement and retention, and enable successful change management and transformation. This position will expertly guide communications within the sub-business line across the three segments of Lease Administration, Global Consulting and Transaction Management, while also partnering with our Leasing Advisory business line as One JLL. When appropriate, this individual will partner on and drive social media communications that strengthen our market presence and support marketing campaign efforts. The successful candidate will understand key messages and business challenges, translating them into clear and crisp messaging points, and will adeptly guide and support top level executives (including the EMEA CEO and Global Head of Portfolio Services) through communications initiatives. The individual will remain aligned with external marketing initiatives and champion JLL’s brand, purpose, culture and values, positioning JLL as an employer of choice and the premier global corporate real estate services provider.

This role will report to the Head of Global Communications, Real Estate Management Services.

Essential responsibilities

• Develop and execute successful employee and executive communication strategies and programs that align to business mission and goals
• Understand and clearly articulate each executive’s goals and objectives in relation to the business’ mission, values and strategic direction in all communications
• Develop robust strategic communication plans that include digital, on-demand and multi-channel execution; introduce and implement new ideas and best practices to ensure channels and content stay relevant and approachable
• Strong ability to influence stakeholders and decision-makers and earn their support
• Support the transformation efforts by partnering with communicators in Leasing Advisory to develop internal and external messaging to inform and engage our employees, while driving desired outcomes
• Work closely with executives to prepare speeches, scripts and presentations for executive-level speaking engagements, including internal and external events
• Partner with Public Relations/external communications on execu