Head of Client Accounts - Personal Loans

Powering Performance Marketplaces in Digital Media

QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and “research and compare” consumers with brands. We run these virtual- and private-label marketplaces in one of the nation’s largest media networks.

Our industry leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results.

Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience.

We believe in:

• The direct measurability of digital media.
• Performance marketing. (We pioneered it.)
• The advantages of technology.

We bring all this together to deliver truly great results for consumers and brands in the world’s biggest channel.

 

Job Category

We are seeking a strategic and results-driven leader to serve as our Head of Client Account Management for the Personal Loans division. This role is ideal for a proven leader with a deep understanding of account management, revenue growth strategies, and relationship building. You will lead a team of account managers, drive strategic client initiatives, and take full ownership of a portfolio of high-value accounts.

This position requires a strong mix of leadership, analytical thinking, and business acumen to oversee client relationships, optimize partner performance, and collaborate with cross-functional teams to drive long-term success.

Why Join Us?

• Lead a high-impact team and shape the future of client account management.
• Work in a fast-paced, data-driven environment with significant opportunities for growth.
• Competitive compensation and benefits with remote work flexibility.
• Collaborate with top industry experts in the financial services and FinTech space.
• If you are a strategic leader with a passion for client success and revenue growth, we want to hear from you! Apply today and help us redefine account management in the Personal Loans industry.

Responsibilities

Leadership & Team Management

• Lead, mentor, and develop a team of account managers, fostering a high-performance culture.
• Provide strategic guidance and professional development opportunities to enhance team capabilities.
• Oversee P&L management and ensure operational excellence across client accounts.
• Drive collaboration between sales, IT, media, and creative teams to optimize partnership opportunities.

Client Account Ownership & Revenue Growth

• Own and manage a portfolio of Personal Loans accounts, ensuring revenue targets are met or exceeded.
• Develop and implement growth strategies for key accounts, identifying upsell and cross-sell opportunities.
• Build and maintain strong, consultative relationships with key stakeholders, from working teams to executives.
• Oversee client launches, onboarding, and ongoing account management to ensure seamless execution.
• Regularly assess client needs and market trends, developing new solutions to drive engagement and retention.
  

Data Analysis & Strategic Decision-Making

• Utilize data-driven insights to optimize client performance, identifying trends and patterns that impact revenue.
• Oversee monthly financial closing, reporting, and reconciliation processes to maintain financial accuracy.
• Design and implement tracking mechanisms and intuitive reports to maintain visibility into partner performance.
• Ensure a strong understanding of web metrics and profitability drivers, making strategic decisions accordingly.

Contract Negotiations & Business Strategy

• Lead high-value contract negotiations, ensuring alignment with business objectives.
• Partner with leadership to develop and refine account management strategies for long-term growth.
• Stay ahead of industry trends and FinTech innovations, positioning the company as a market leader.
• Travel as needed (15-20%) for client meetings and strategic business initiatives.

Requirements

• 5+ years of experience in Business Development, Account Management, or Client Strategy, with at least 2 years in a leadership role.
• Proven success in managing client relationships and driving revenue growth.
• Experience in Personal Loans or FinTech is highly preferred.
• Strong project management and problem-solving skills, with the ability to manage multiple prio