Staff UX Researcher

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in either New York, Mountain View, or San Francisco. 

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

LinkedIn’s vision is to create economic opportunity for every member of the global workforce.Our global User Experience Research (UXR) team uncovers actionable insights to inspire the design of inclusive, high-quality products. We are committed to creating an equal, accessible, and engaging platform that supports professionals worldwide in staying connected, informed, and productive.

Beyond job hunting, LinkedIn fosters active communities and enterprise solutions in sales, marketing, learning, and recruiting. Using diverse research methods throughout the product lifecycle, we balance rigorous analysis with experimentation to align user insights, design patterns, and business goals.

Why join the User Experience Research team at LinkedIn?

• We are impact-driven. We are strong partners to Design and Product, influencing at every level, from shaping early strategy, to launching new features, to measuring usability. 

• We are growth oriented. We’re an eclectic and experienced team--some of the best in the industry! We love to learn with and from each other as we strive to be our best and grow in our careers.

• We are mixed methods. We value and encourage a mixed-method approach to addressing the most important and most human questions facing our teams.

• We are supported. We have a dedicated operations team to cover scheduling, vendor onboarding, and more.

• We are inclusive. We insist on centering trust, ethics, justice, and equity in every aspect of our work.

We’re looking for a Researcher to join our team of critical thinkers and curious minds, to work with us in partnership and collaboration with product design, content design, product management, engineering, marketing, market research, and data science. Building products for the world's workforce takes a bold, diverse, empowered team — come be a part of ours.

Learn more about our community at design.linkedin.com}

#LinkedInDesign

What you’ll do at LinkedIn

• Partner closely with design and product colleagues to understand business needs, and design appropriate research studies to generate user-focused insights that directly inform product and design roadmaps and decisions. 

• Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to the business.

• Work in partnership with other researchers and other research functions within LinkedIn (e.g., data science, market research) to create comprehensive and coordinated research strategies that triangulate data from different sources/methods to develop recommendations and POV docs.

• Deliver compelling research findings with clear recommendations.

• Advocate for the role of Research as a strategic partner in the business process.

Qualifications

Basic Qualifications

• 7+ years of experience in user or design research at a high growth technology company.

• Expertise utilizing a variety of qualitative research methodologies (e.g. interviews, focus groups, co-design sessions, concept testing) to address product challenges spanning from opportunity identification, concept testing, to feature iterations.

• A proven track record of gaining buy-in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the “so what” to drive impact.

• Ability to independently create and execute research roadmaps for large-scale, complex projects with high levels of ambiguity or complexity. 

Preferred Qualifications

• Proficiency in quantitative research methodologies (e.g. surveys,