Senior Resident Care Coordinator

 

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

West Division

Job ID

2024-206074

JOB OVERVIEW

"Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what’s right for the resident. For me, that’s a big breath of fresh air."- Sunrise Leader 

 

The Senior Resident Care Coordinator (Senior RCC) is responsible for providing overall leadership and management of the Assisted Living, Terrace Club and/or Reminiscence Neighborhoods to which they are assigned. Responsibilities include but are not limited to participating in the evaluation of and service planning for residents, leading the care manager team in the provision of high quality, safe care to residents, collaborating with the Resident Care Director (RCD) when residents require care that is clinical in nature, and creating staffing and scheduling plans for the care manager team. The Senior RCC assists in the recruiting, hiring, and training of team members, and is responsible for team member recognition, engagement and performance management and evaluations.

RESPONSIBILITIES & QUALIFICATIONS

  Responsibilities: 

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed below:

• Plans, organizes, develops, and leads the overall operation of the Assisted Living, Terrace Club and/or Reminiscence Neighborhood(s) in accordance with federal, state/provincial, local laws and Sunrise Senior Living standards, guidelines, and policies.
• Participates in resident evaluations and contributes to the development of resident Service Plans (SP).
• Maintains appropriate staffing levels and creates daily assignments based on the resident evaluations and assigned levels of care.
• Schedules and leads the move-in meeting with the new resident and family to discuss the resident care needs and preferences and the proposed Service Plan; coordinates with the Resident Care Director (RCD) when there are clinical care and training needs.
• Recognizes changes in resident condition, takes appropriate action including making appropriate notifications.
• Appropriately accesses, uses, and documents actions in Sunrise systems including, but not limited to the electronic health record (Sunrise Care Connect), iCIMS, new resident portal, OnShift, etc.
• Participates in the community’s weekly Interdisciplinary Team (IDT) meeting to review and discuss selected residents and any changes in care needs or Service Plan interventions.
• Partners with the Activities & Volunteer Coordinator (AVC) when activities are scheduled in the neighborhood to assure resident participation. Facilitates care manager involvement in activities as staffing allows.
• Partners with the Dining Services Coordinator (DSC) when special events are planned for residents. Monitors the resident dining experience.
• Engages in strong proactive communication with families on a monthly basis, at a minimum, to provide information on changes in condition or updates on the resident’s life in the community.
• Communicates with physicians and all support services as appropriate.
• Responsible for developing resident schedules for bathing, laundry, and housekeeping services.
• Conducts monthly Lead Care Manager Meetings.

 

Quality Assurance and Regulatory Compliance:

• Follows all federal, state/provincial, and local laws and regulations and Sunrise standards as they pertain to resident care and services.
• Strives for excellence in quality care and service delivery, participates in the community QAPI meetings and Performance Improvement Plan committees as required.
• Follows all approved plans of correction to assure ongoing regulatory compliance.
• Maintains a thorough knowledge of current and evolving state laws and regulations, policies and procedures related to resident care and community operations and ensures compliance.
• Partners with leadership team to ensure community is in compliance with OSHA requirements.
• Assists in the leadership and promotion of all Sunrise policies and programs related to resident care, quality, safety, and risk management.

 

Financial Management:

• Explains and discusses the value of Sunrise’s products and services for our residents, f