Employment Specialist, Case Manager

Why work with YWCA Seattle King Snohomish? YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference. We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!



What You'll Do
The YWCA Community Jobs program works in partnership with DSHS to provide paid work experience to help people on TANF transition from state assistance to full-time employment. The Employment Specialist works with parents on TANF referred by DSHS to acquire workplace readiness skills, remove barriers to employment, obtain needed training and support services, and find unsubsidized employment that will enable self-sufficiency within a 6-9 month timeframe.
The Employment Specialist also works closely with non-profit, government and tribal worksites, and worksite supervisors to ensure a valuable subsidized work experience for each participant. In addition, the Employment Specialist maintains extensive records of clients’ progress and reports on achievement of program outcomes using the E-Jas operating system and must following strict timelines and meet report deadlines. Additional services provided by the Employment Specialist will include working with for-profit employers to develop jobs for participants.
This position has a social justice component that will require critical thinking around how external systems impact the work that we are doing through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work, as well as working well in non-white environments and championing anti-racism policy, are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.

Responsibilities

• Recruit, interview, screen, determine eligibility, stabilize, enroll, and orient program participants
• Administer, score, and/or interpreting skills and interest assessments for clients
• Determine clients’ job readiness, training, placement, and support service needs
• Work with clients to develop career and employment objectives and individual development action plans
• Provide clients with support services and/or makes referrals to other community agencies to resolve barriers to employment
• Work as a member of a case management team or advocate with other community service providers to deliver support services and ensure follow-through
• Provide individual and group job search preparation and training to clarify and develop the habits and attitudes needed to be successful in the workplace
• Coach clients in developing resumes, cover letters, and other job search materials
• Provide clients with appropriate employer referrals and job search information
• Make job placements
• Maintain complete and accurate client files
• Collect and compile statistics
• Initiate and develop relationships with local employers for the purpose of developing job and internship opportunities and placing clients
• Identify employer needs for skills and training
• Make appropriate job and internship placements, matching participant and employer needs and program requirements
• Work directly with employers to find out what their hiring needs are, market qualified candidates to those positions, and follow up accordingly
• Develop and maintain mutually beneficial relationships between the YWCA and employers
• Act as the bridge between job seekers and employers to ensure that each placement is appropriate, set up for success, and meets the specific needs of the employer as well as the career interests of the job seeker
• Monitor work site experiences and maintain ongoing communication with employers and supervisors to ensure the success of each customer placement, which may include conflict mediation if necessary
• Network with local Chambers of Commerce, industry associations, HR groups, diversity networks, and other collaborations to learn about business needs
• Maintain regular contact with Interns and Worksite supervisors to get feedback on Intern performance, resolve problems, and provide additional training as needed
• Plan and lead classes and support groups for clients during the internship
• Work with Program Director to provide Worksite coaching on diversity, accommodation, and training issues
• Work with Program Director to develop and use performance evaluations and feedback mechanisms to ensure