Development Associate

JOB SUMMARY: 

MAHEC seeks a detail-oriented and mission-driven Development Associate to play a vital role in our fundraising efforts. This position manages our donor database (Raiser’s Edge NXT), processes gifts, ensures data accuracy, and provides exceptional donor service. The Development Associate supports donor stewardship, fundraising events, and campaigns while contributing to compelling storytelling that deepens donor engagement. 

This new role offers opportunities for creativity and leadership within MAHEC’s Development team. We seek a data-savvy, systems-focused professional with strong organizational and communication skills who thrives in a collaborative environment. 

SPECIFIC RESPONSIBILITIES: 

Donor Database, Gift Processing, and Donor Services 

• Maintain accurate donor records in Raiser’s Edge NXT through data entry and reporting. 

• Generate weekly reports, queries, lists, and dashboards to track donor activity. 

• Support research, portfolio reviews, and moves management meetings. 

• Record and maintain all gifts, pledges, and donor transactions, ensuring timely data entry, pledge reminders, and document uploads. 

• Process gifts and generate acknowledgments and donation receipts promptly. 

• Provide exceptional donor support via phone, email, and written communication. 

• Assist in identifying annual donors with major gift potential. 

• Optimize and maintain the donor database. 

• Develop standard operating procedures for data management. 

Fundraising Coordination and Stewardship 

• Assist in preparing and distributing direct mail, digital newsletters, online campaigns, appeal letters, and impact reports. 

• Maintain foundation and corporate partnership materials; support prospecting and documentation. 

• Maintain donor lists for annual reports and recognition web pages. 

Event Planning and Donor Engagement 

• Assist in planning and executing Development events, including scheduling, vendor and catering coordination, invitations, and RSVP tracking.  

• Support donor recognition programs, giving communities, and engagement initiatives. 

• Assist in organizing donor events, site visits, tours and special gatherings to deepen relationships. 

• Work with Marketing to manage event materials, name tags, guest lists, and follow-up communications for a seamless donor experience. 

Content Development and Storytelling 

• Identify and collect impact stories, interviews, and quotes from donors, beneficiaries, and program staff. 

• Work with Marketing and Communications to develop compelling storytelling for video, digital newsletters, appeal letters, direct mail, development web pages, and donor outreach. 

• Maintain a content calendar to align storytelling efforts with fundraising campaigns. 

Administrative and Operational Support 

• Assist with scheduling and preparation for donor meetings, events, and related communications. 

• Act as the Development liaison to Finance for revenue reconciliations, pledge invoicing, and charitable solicitat