Business Analyst II

General information

Date Thursday, June 20, 2024 Location MT - Remote - Home Office Remote/Hybrid Yes Position Level Individual Contributor III Employment Type Full time Career Field Information Technology

Description & Requirements

Culture Vision at Consumer Direct Care Network

At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments.

WE WELCOME YOU INTO A GROWING COMPANY
Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every single day. We are currently providing services in 14 states across the USA. We specialize in providing home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

JOB SUMMARY

The Business Analyst II is an advocate on behalf of business process owners and external partners as it concerns CDCN’s (Consumer Direct Care Network), custom developed ERP (Enterprise Resource Planning) platform as well as: Various web-based portals, mobile applications, data warehouse, reporting and integrations to the many complex systems at CDCN. The Business Analyst II will be a liaison between the Software Engineering Team(s) both at CDCN and abroad, to comprehend the needs of the business, create software requirements, provide clarification and guidance throughout the organization. This position will be an informative resource throughout the entire SDLC (Software Development Life Cycle) from design to release and adoption. This position requires constant communication (both oral and written), throughout most of the CDCN organization in clear and concise format. The goal of this position is to have a positive impact on the various systems and services supporting the Home Health Care industry for claims, payroll, tasks and people management in a way that empowers care providers, improves quality of care and ultimately quality of life for thousands of people across the country. This position offers the unique opportunity to be exposed to the entire Microsoft Cloud stack including 100% management of the development through Azure Dev Ops. This unique position will also collaborate closely with our partner team at Microsoft and, provides exposure to bleeding-edge cloud technology straight from the source.

 

JOB DUTIES

• Maintain a constant, deep-level understanding of CDCN’s business process flows across multiple, critical functional areas
• Be an advocate on behalf of the business process owners and managers to the development teams and visa versa
• Document the needs of business managers and process owners in clear, concise, and actionable User Stories
• Document existing functional process flows in BPMN (Business Process Model and Notation) format
• Create mockups using any number of industry standard UX tools
• Document existing systems at a high-level in UML (Unified Mo