Quality Manager

Set Your Future IN MOTION

Manitou is purposefully committed to you, its people. We continue to elevate our success based on a “One United Team” focus that enables our purpose-driven and agile work environment. We pride ourselves in fostering a work-life balance that allows flexibility in people's day-to-day lives. In an era when talent is in-demand, you will find an unwavering commitment to your personal and professional growth.

 

ABOUT OUR COMPANY CULTURE:

As a worldwide leader in handling, access platforms and earthmoving equipment, Manitou Group’s mission is to improve working conditions, safety and performance throughout the world, while preserving people and their environment. We design, manufacture, distribute and service products and solutions for the material handling, access equipment and compact earthmoving activities that work smarter, safer and reliably while delivering value to our customers.  Our high-profile brands include Manitou and Gehl, and we are proud of our network of 1,050 dealers throughout the world.  With sales in 140 countries, our team of 4,500 people are committed to delivering exceptional customer satisfaction.  We operate in more than 30 global locations to ensure proximity to our customers and services tailored to their needs.

 

Manitou continues on the forefront of innovation driving the green transition while also streamlining our operations guided by our customer-centric “New Horizons” roadmap. We are committed to providing safety and unique customer experiences worldwide. In sharing the same mission and values, our workforce remains engaged and passionate about what we manufacture and services we provide.

 

 

GENERAL ACCOUNTABILITY:

The Quality Manager will have responsibility for planning, implementing and administering policies and activities to (1) ensure compliance with standards, rules and regulations, and (2) prevent warranty claims.  The Quality Manager position will report to the Plant Manager.  

 

DUTIES & RESPONSIBILITIES:

• Develop, implement, communicate and maintain a quality system for the facility that meets or exceeds customer requirements to include specific quality goals, objectives, policies, procedures, and audit systems for the business.
• Set the direction of quality assurance by effectively leading cross-functional teams, analyzing root cause, developing corrective action programs, and employing formal problem solving methodologies.  Work with other departments to ingrain these principles and methods throughout the organization.
• Establish methods and standards to monitor quality performance.  Work with staff to develop and implement standard work procedures and quality control checks throughout the manufacturing process.  Identify any trends and communicate the results to drive continuous improvement within the facility.
• Participate in new product reviews to help design quality into the product and processes.
• Develop internal and supplier quality metrics, trend analysis, continuous improvement plans, and statistical reports that will support the procurement process and establish a level of supplier compliance with quality and assurance.
• Continually reduce variability within existing processes by utilizing problem solving techniques.
• Establish a strong customer feedback mechanism using corrective action reports.

 

EXPERIENCE:

• Minimum 5 years prior experience in quality assurance for a commercial product manufacturer.  Direct experience with managing quality systems for a highly engineered product portfolio.
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