Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Systems Analyst Consultant within PNC’s Technology organization, you will be based in Pittsburgh, PA; Cleveland, OH; Birmingham, AL; Dallas, TX or Phoenix, AZ. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

**PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position**

Technical Skills:
• Strong proficiency in SQL for querying and data manipulation.
• Experience in data visualization tools (e.g: Tableau, Power BI, Looker)
• Hands on experience in fraud detection models, including third party vendor models. Experience developing, and maintaining model documentation, including model development reports, validation reports and monitoring frameworks.
• Proficiency in Excel, including pivot tables, VLOOKUP and data modeling.
Analytical & Problem-solving skills:
• Ability to analyze large datasets and extract meaningful insights.
• Strong problem-solving skills & attention to detail.
Business Acumen:
• Ability to translate business needs into data insights and recommendations.
• Experience working with stakeholders to define business requirements.
Communication & Collaboration:
• Strong written & verbal communication skills.
• Ability to present insights to both technical and non-technical audiences.


Preferred Advanced Technical Skills, not required:
• Experience with Python or R for data/model analysis.
• Familiarity with cloud platforms (AWS, GCP or Azure) and data lakes.
• Experience in security and real time fraud detection systems.
Statistical & Predictive modeling:
• Knowledge of A/B testing, forecasting or machine learning models.
Experience with BI/Data tools:
• Exposure to ETL processes and data warehousing concepts.
• Familiarity with business intelligence platforms like snowflake or google BIG Query.

Preferred Certifications:
Certifications in SQL, Tableau, Power BI, or Google Data Analytics.

Job Description

• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
• Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements .
• Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed .
• Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results .
• Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required