Retail Technical Support Engineer

Retail Technical Support Engineer

The Role:

As a Retail Technical Support Engineer your main responsibilities are to provide 2nd line support for our Retail product, support integration and delivery work and doing casino launches remotely and at property. As a Retail Technical Support Engineer you should have a very good understanding of the retail domain, which includes both customer facing products and back office tools. You should be confident in trouble shooting terminal problems, network issues and identifying malfunctioning software components. Be proficient and supportive in the communication with our partners

 

Main Responsibilities:

Training property staff during launches and leaned on to introduce the Kambi system to new hires.

 

Requirements:

Must be proactive with the ability to prioritize. Strong attention to detail and critical thinking.

 

Desirable:

Interest in sports and sports betting is not a requirement but helps when interfacing with customers.

 

About Kambi

Kambi Group plc is a leading B2B provider of premium sports betting services to licensed gaming operators. Our services provide an end-to-end solution for operators wanting to launch a standalone Sportsbook or bolster their existing offering with an innovative sports betting product. From front-end user interface to customer intelligence, risk management and odds compiling, all built on our in-house developed software, we strive to deliver the ultimate service and solution to our partners.

Our vision is to create the world’s leading sports betting experiences, together with our partners.

With offices in Malta (HQ), Bucharest, London, Manila, Sydney, Philadelphia, Uppsala and Stockholm and together with over 1000 passionate and highly skilled people; Kambi live and breathe sports betting. It is in everything we do. From delivering a premium service to our operators, to creating an entertaining experience for the end user; we are unwavering in our mission to create the worlds’ leading sports betting experience.

About Kambi

Kambi Group plc is a leading B2B provider of premium sports betting services to licensed gaming operators. Our services provide an end-to-end solution for operators wanting to launch a standalone Sportsbook or bolster their existing offering with an innovative sports betting product. From front-end user interface to customer intelligence, risk management and odds compiling, all built on our in-house developed software, we strive to deliver the ultimate service and solution to our partners.

Our vision is to create the world’s leading sports betting experiences, together with our partners.

With offices in Malta (HQ), Bucharest, London, Manila, Sydney, Philadelphia, Uppsala and Stockholm and together with over 1000 passionate and highly skilled people; Kambi live and breathe sports betting. It is in everything we do. From delivering a premium service to our operators, to creating an entertaining experience for the end user; we are unwavering in our mission to create the worlds’ leading sports betting experience.