Project Manager - Burbridge Place

Description

Days Off: Saturday, Sunday

Shift: Office Day

Insurance Benefits: Dental, Life, Long-term Disability, Medical

Other Benefits:   Employee Assistance Program (EAP), Flexible Spending Account (FSA),   ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

About DESC:

DESC (Downtown Emergency Service Center) is a nonprofit organization  working  to help people with the complex needs of homelessness,  substance use  disorders, and serious mental illness achieve their  highest potential  for health and well-being through comprehensive  services, treatment, and  housing. Our vision is a community where no  person is abandoned,  ignored, or experiencing homelessness.

As  the region's leading  provider of services to multiply disabled adults  who have experienced  chronic homelessness, DESC serves almost 3,000  people each day. Our  integrated service model is designed to help  people secure and maintain  appropriate, safe and affordable housing. DESC is recognized nationally  and regionally as an innovator in  developing solutions to homelessness.

JOB DEFINITION:

The Project Manager coordinates, in conjunction with the Senior Housing Program Manager, property management and clinical service delivery at Burbridge Place.

MAJOR DUTIES AND RESPONSIBILITIES:

• Oversee all operations of Burbridge Place in accordance with all Management and Service plans, DESC operating policies and procedures, and in conjunction with the Senior Housing Program Manager.
• Manage all project operations in a fashion that is compliant with all project contracts.
• Responsible for all aspects of property management and compliance activities.
• Directly or indirectly supervise all project staff including orienting, scheduling and evaluating. Facilitate team meetings.
• Ensure enforcement of project rules to promote safety and security of staff and clients. Issue formal notices and facilitate formal eviction processes as necessary.
• Respond to emergencies and intervene in crises as necessary.
• Coordinate resident move-in and orientation process.
• Respond to resident complaints.
• Manage process to collect rent, security deposits and other charges to ensure that all funds are collected in a timely fashion.
• Liaison frequently with neighbors to respond to concerns, enlist their support, and work to involve residents in positive neighborhood activities.
• Fill in for absent staff, during and outside of normal working hours, if necessary.
• Coordinate facility maintenance with Facilities Manager.
• Coordinate data collection process in accordance with project compliance and evaluation activities.
• Work collaboratively as part of Housing Management Team, for productivity, contract compliance and overall best practices.
• Approve expenditures and coordinate orders for operating and office supplies.
• Report extraordinary occurrences to the Housing Program Manager.
• Represent agency at neighborhood meetings as assigned.
• Perform other duties as assigned.

Requirements

MINIMUM QUALIFICATIONS:

• Bachelors degree relevant to social services or management. Demonstrated ability to manage fast paced and complex social service or other programming may substitute for degree requirement.* See below for details.
• Two years of relevant work experience in human services, preferably working with adults challenged by homelessness, economic disadvantages, mental illness and/or substance use disorders. Personal lived experience may substitute for some of the work experience requirements.
• One year supervisory or program management experience 

PREFERRED QUALIFICATIONS:

• Masters degree in social work, counseling, administration, public health, or other relevant degree
• 2+ years Management experience in settings serving people with histories of homelessness and/or behavioral health conditions.
• Property management experience

PM EDUCATION / EXPERIENCE REQUIREMENTS:

1. Bachelor’s degree in relevant field, or
2. Bachelor’s degree in any field and 1 additional year of paid work experience in social services, or
3. Relevant associates degree and 1 additional year of relevant paid supervisory experience and 1 additional year of paid work experience in social services, or
4. Any Associates degree and 2 additional years of relevant paid supervisory work experience and 1 additional year of paid work experience in social services, or
5. 2 additional years of paid relevant work experience plus 2 additional years of relevant supervisory or successful program manag