Sr. Director, Strategic Sales Expert, Supply Chain

The Sr. Director, Strategic Sales Expert leads the commercialization and field adoption of Inmar’s Supply Chain solutions, including Intelligent Inventory, by translating product capabilities into measurable customer outcomes. This role operates at the intersection of Sales, Product, and Client Excellence—supporting complex deal cycles, validating real-world use cases, and driving early customer adoption through Beta and MVP phases. This is a highly strategic, customer-facing role focused on turning ambiguity into clarity. The Strategic Sales Expert helps customers understand not just what Intelligent Inventory does, but how it transforms operations, reduces risk, and improves financial performance—while ensuring alignment between what is sold and what can be successfully delivered.

Primary Accountabilities: 

Strategic Deal Engagement (30%)

• Partner with Sellers, Account Managers, Sales Leaders, and National Accounts teams to support complex and high-value opportunities

• Lead advanced discovery conversations focused on uncovering gaps in inventory visibility, compliance risk, and operational inefficiencies

• Support and guide tailored, client-specific solution demonstrations aligned to real customer workflows

• Translate customer challenges into clear, outcome-driven solution narratives that advance deals

Value Translation & Business Case Development (25%)

• Quantify customer value including waste reduction, labor efficiency, compliance risk mitigation, and financial impact

• Build and support ROI-driven business cases to justify investment in Intelligent Inventory and other Supply Chain solutions

• Align solution positioning with evolving pricing and packaging strategies

• Help shape and refine the Quantified Value Proposition (QVP) based on real-world customer engagement 

Product & Market Feedback Loop (15%)

• Serve as the voice of the customer to Product and Marketing teams

• Provide structured feedback on workflows, usability, feature gaps, and value realization

• Support refinement of messaging, positioning, and go-to-market strategy based on real-world validation

• Help define high-value use cases and ideal customer profiles (ICP)

Expectation Alignment & Sales Enablement (10%)

• Ensure alignment between customer expectations and MVP capabilities

• Clearly differentiate current functionality from future roadmap to protect deal integrity

• Support development of sales talk tracks, objection handling, and demo best practices

• Act as a subject matter expert for Intelligent Inventory across Sales and Client Excellence teams

Required Qualifications:

• Bachelor’s degree in Pharmacy, Supply Chain, Healthcare Administration, or a related field (or equivalent experience).

• 5+ years of experience in a solutions-focused role, within the healthcare industry, with a strong emphasis on supply chain, compliance, or pharmacy operations.    

• Proven track record of success in leading and developing high-performing sales teams.    

• Deep understanding of healthcare supply chain processes, reverse logistics, and compliance requirements.    

• Excellent communication, presentation, and interpersonal skills, with the ability to build rapport and credibility with diverse audiences.    

• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.    

• Proficiency in Salesforce CRM and other sales tools.    

• Ability to travel up to 25% to support sales activities and client engagements.

Preferred Qualifications:

• Doctor of Pharmacy (PharmD) degree.

• Experience with early-stage or new product commercialization

• Familiarity with DSCSA, inventory management, or healthcare compliance workflows

• Experience building ROI models, financial business cases, or value frameworks

• Exposure to data-driven platforms, analytics, or decision-suppor