Sr. Technical Program Manager – Subscription Programs

Sr. Technical Program Manager – Subscription Programs

Description -

Sr. Technical Program Manager – Subscription Programs

Location: Houston, TX or U.S. Remote

Role Overview

HP is seeking a Sr. Technical Program Manager who operates at enterprise scale, shaping strategy and driving execution of highly complex, cross-functional initiatives that directly support HP’s transformation to subscription-based offerings and long-term digital growth. This Principal-level role represents a recognized authority in technical program management for subscription-based software platforms.

This individual demonstrates deep mastery across subscription technologies, program delivery frameworks, and revenue lifecycle systems. They lead the design and execution of large, cross-division programs and deliver innovative solutions in highly ambiguous and evolving environments.

While not responsible for direct people management, this role acts as a functional leader, guiding senior stakeholders and cross-functional teams to align on priorities, drive accountability, and achieve transformational outcomes.

Core Responsibilities

• Serve as a strategic leader for the organization’s most complex, high-impact technical programs supporting subscription-based products and platforms.

• Define and drive the end-to-end vision, strategy, and multi-year roadmap for subscription lifecycle capabilities, including onboarding, billing, entitlements, renewals, and usage-based monetization models.

• Orchestrate execution across product management, engineering, finance, sales operations, legal, and customer success to deliver scalable, enterprise-grade subscription solutions.

• Lead large-scale, cross-functional program delivery, ensuring alignment across multiple business units, geographies, and technical domains.

• Establish and evolve program governance, operating models, and execution frameworks to support scalability and operational excellence.

• Proactively identify and manage interdependencies, risks, and trade-offs across scope, schedule, cost, and quality; drive data-informed decision-making and mitigation strategies.

• Provide clear, concise, and actionable executive communications, including program health, KPIs, financial impacts, risks, and strategic decisions.

• Ensure compliance with regulatory, financial, and security requirements, partnering closely with finance, legal, and audit stakeholders.

• Drive continuous improvement of subscription platforms, processes, and customer experiences through innovation, automation, and modernization initiatives.

Subscription Program Focus Areas

Small and Medium Enterprise (SME) Subscription Programs

• Deliver highly scalable, standardized subscription offerings with simplified pricing and packaging models.
• Drive automation across the quote-to-cash lifecycle, including provisioning, billing, and renewals to optimize operational efficiency.
• Partner with channel and digital teams to enable seamless self-service customer experiences.
• Leverage rapid experimentation and data insights to improve customer acquisition, adoption, retention, and expansion.

Enterprise Subscription Programs

• Lead programs supporting complex, large-scale enterprise agreements, including multi-year contracts, custom pricing structures, and co-termination strategies.
• Coordinate across legal, finance, and compliance functions to ensure contract accuracy, audit readiness, and revenue recognition adherence.
• Drive implementation of advanced billing architectures, including tiered, usage-based, and hybrid monetization models.
• Enable enterprise-grade reporting, forecasting, and executive dashboards to support strategic decision-making.
• Lead large-scale transformation initiatives to modernize legacy licensing models into scalable subscription platforms.

Education & Experience

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, Business, or a related field.
• 10+ years of experience in technical program management, portfolio management, or related roles within SaaS or subscription-based businesses.
• Demonstrated experience leading large, complex, cross-functional programs with enterprise-wide impact.
• Deep expertise in Agile, SAFe, and scaled program execution methodologies.

Preferred Qualifications

• Proven track record leading subscription platform transformations or monetization strategy initiatives.
• Strong understanding of end-to-end revenue lifecycle, billing systems, and enterprise customer