Service Accounts Receivable Associate (30030)

CEC is an innovative specialty services trade provider that is committed to its employees and their career growth. With the rapid expansion of our company, we need passionate and motivated individuals to join our team.

Position Summary

This position will consist of entering, posting Service A/R invoices, researching, and resolving customer A/R issues, preparing aging reports, placing billing and collection calls.

Essential Duties and Responsibilities

• Carry out an assortment of basic accounting tasks in accordance with standard procedures, including general accounting tasks.

• Contacting clients to help resolve payment issues.

• Pinpoint delinquent customer accounts through various means, e.g., written correspondence, phone contact, etc., and making arrangements for payment.

• Research and provide missing backup to customers on delinquent invoices.

• Demonstrated analytical skills in basic accounts receivable and accounting policy.

• High attention to detail.

• Providing customer service regarding collection issues such as customer discrepancies and short payments.

• Analyze and trend data, recommending solutions to reduce age of overall AR.

• Weekly reporting to direct supervisor.

• Prepare monthly customer statements.

• Performs other related duties as assigned to ensure efficient and effective processes, completion of projects and smooth operation of department.

Education and Experience

• High school diploma or equivalent required.
• 2+ years of experience in Accounts Receivable and/or Collections (construction industry preferred)
• Analytical skills to evaluate trend data and provide solutions
• High attention to detail

Required Skills, Knowledge, and Abilities

• Ability to maintain discretion and absolute confidentiality.
• Must be well organized.
• Maturity in handling sensitive accounting information.
• Aptitude for learning new technologies.
• Computer knowledge and efficiency, proficiency in Excel, Word, and Outlook.
• Ability to interact professionally with internal and external customers.
• Strong written and verbal communication skills.
• Strong data entry skills, with expert accuracy and attention to detail.
• Utilizes judgment to respond appropriately to situations, using calmness, conciliation, assertiveness, and professionalism.
• Ability to work in a team environment and initiative to work alone.
• Flexible attitude and acceptance of change.

Work Environment

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with