Business Operations Specialist

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Commercial Airplanes (BCA) Quality Business Operations organization is seeking a Senior Business Operations Specialist - Management System extraordinaire to join our team in Renton, Washington.

This is an exciting opportunity to be part of a dynamic and innovative team! Opportunities abound in this high visibility role, where successful candidates help drive business planning and decision making, operations, and business insights up and down the BCA value stream.

You will be the 737 Quality Management system & integration focal. This role provides opportunities to work closely with senior executives and learn the BCA Quality business and the 737 program from the inside out. 

Successful candidates should be able to:

• Provide the right information at the right level of detail at the right time

• Identify and turn actions into implemented improvements

• Ensure right tools, methods and processes are used to provide structure and integration

• Anticipate and ensure current activities align with priorities

• Understand data sources and utilize data analytics and tools

• Rapid identification of issues, trend analysis and insights to radically improve business decisions

• Move with speed and agility in supporting our targets among the changing environments.

• Provide a framework for data-driven decision-making

Position Responsibilities:

• Operating Rhythm: Design and manage the operating rhythm to support business needs and priorities, which includes meeting cadence, look-ahead, reporting cycles, event engagement and communication channels. Create or collaborate to develop supporting tools / reports. Supports the team's operational processes and facilitates effective collaboration and decision-making

• Data Analysis and Insights: Provide timely data analysis and business insights to support the organization's decision-making processes. Understand requirements for reports and dashboards and collaborate with appropriate focals / teams to create; as well as create presentations that support the business needs

• Business Performance: Establish metrics requirements, track performance to plan, and provide regular updates on the status, trends, risks, and opportunities to the organization's leaders. Provide variance analysis, collaborate to mitigate risk and establish recovery plan.  Create or collaborate on tools to support

• Integration and collaboration: Ensure integration across programs/functions and the enterprise on management system and integration requirements and key initiatives. Facilitate data sharing, collaboration, and communication between different teams and departments to promote alignment and synergy. Flexible and nimble on short notice – based on current business environment

• Content and data standards: Establish content, data, on-boarding and presentation standards to ensure consistency and accuracy of information across the organization

• Decision support: Support the organization's decision-making processes by providing the necessary data, analysis, strategic thinking, and tools. Help leaders and team members access relevant information, conduct scenario analysis, and evaluate options to make informed decisions

• System review and updates: Periodic reviews of the management system to ensure it effectively meets the needs of the business. Proactively anticipate evolving needs / changes in the business and identify areas for improvement, gather feedback from users, and implement updates and enhancements as needed. Ensure management system processes are documented & updated as needed

• Provides coaching and guidance to less experienced personnel

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Renton, WA.

Basic Qualifications (Required Skills/Experience):

• 7+ years of experience working in Business Operations, or related field

• 5+ years of experience collecting, interpreting data, and leading high level projects for Executives or Senior Leadership

• 5+ years of experience in cross-functional leadership, collaborative problem solving, building lasting relationships & proficiency in written and verbal communication

• 5+ years of experience developing and presenting recommendations to executive level managemen