President & General Manager, Insights

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Overview

Inovalon is seeking an experienced executive to lead our Insights Business Unit as President and General Manager, overseeing our comprehensive portfolio of data solutions powered by the Inovalon ONE® Platform. As President and General Manager, you'll lead a dynamic business unit that provides critical data insights across the healthcare and life sciences ecosystem. 

This is a unique opportunity to lead a business unit that's advancing healthcare through data-driven insights. You'll have the autonomy to drive meaningful change while working with a talented team committed to improving healthcare outcomes through innovative analytics solutions.

Responsibilities

1. Develop and maintain an expert level of knowledge regarding products, services, capabilities, infrastructure, and operations of Employer and its affiliates, the marketplace, competition, strategic positioning, threats and direction to achieve optimal insight and success with respect to Employer's (and those of its affiliates) products, services, capabilities, support, functionality requirements, and financial performance.
2. Serve as the ultimate general manager of Employer’s payer business unit (the “Business Unit”), and ultimately be responsible for all aspects of the growth, day-to-day functionality, operation, personnel, business development, support, and financial performance pertaining to the Business Unit in such a manner as to achieve the Business Unit’s annual operating plans, and maximize Employer’s overall success, achievement of corporate mission, and achievement of fiscal goals, including, with respect to the Business Unit, the responsibility to:
   1. Sales: Oversee and be ultimately responsible for the Business Unit’s business development, sales, marketing, and communications of the products and services in such a way as to maximize the realization of market opportunity, growth, financial goals, brand awareness, market leadership, and overall reputation;
   2. Delivery: Oversee and be ultimately responsible for the Business Unit’s product, solution, and service implementations, operations, and client relations/service/success to achieve high client value realization, client satisfaction, client referenceability, and client retention, cross sell, and upsell rates;
   3. Product Portfolio: Oversee and be ultimately responsible for the Business Unit’s product, solution, and service offering portfolio innovation, development, maintenance, enhancement, and expansion necessary to achieve and maintain meaningful value for clients, market differentiation, competitive success, and the capture of increasing market share;
   4. Product Performance: Oversee and be ultimately responsible for the ongoing operation, performance, deliverable quality, accuracy and timeliness, regulatory compliance, and contractual obligations of all Business Unit products, services, and solution offerings;
   5. Financial Performance: Oversee and be ultimately responsible for the growth and financial performance of the Business Unit (revenue, gross margin, operating margin, and Adjusted EBITDA) in such a way as to meet or exceed annual operating plans; and
   6. Reporting: Oversee and be ultimately responsible for the Business Unit’s internal reporting, projections support, metrics presentation, performance tracking, and other such business intelligence reporting as may be needed to successfully and predictably deliver the products, solutions, and services.
3. Maintain comprehensive communication with Inovalon management and appropriate internal personnel, vendors, and clients regarding timelines, readiness, needs, risks, cost implications, resource requirements, and all other material aspects related to the overall operations and strategic direction of the Business Unit and/or other matters with material relevance to the Company;
4. Serve as a key leader of Employer’s executive leadership, promoting Employer’s values, driving and supporting Employer leadership in the strategic development of initiatives to identify enhancements which may improve products, services, operations, employee satisfaction, client appe