Sr. Manager, Digital Strategy & Experience (E-Commence Market & Technology Platform)

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Micron Commercial Products Group (CPG) is a division of Micron, a global leader in memory and flash storage manufacturing. The CPG Integrated Marketing team (IMC), based in Meridian, Idaho, supports Crucial and Micron branded products. The team has a strong presence in North America, Europe, and Asia, providing support to large channel partners and offering mentorship through the crucial.com website!

Join our IMC team and own the Digital Strategy & Experience function. Drive digital strategy, prioritize technology roadmap, and optimize online visitor and customer experience.

Partner with Brand Marketing to ensure brand alignment, Digital Marketing to optimize campaign and SEO traffic, Operations to drive revenue growth initiatives, and our Marketing Technology team in India to deliver high-quality development projects on schedule.

We are seeking someone with strong leadership and people development abilities, effective interpersonal skills, and experience collaborating across functions in a global corporate environment. You will use your technical expertise to improve site health!

Responsibilities:

• Digital Strategy – Drive the vision and strategy for marketing technology and e-commerce in the commercial channel.
• Digital Experience – Ensure all sites are optimized for Core Web Vitals and incorporate customer feedback as appropriate. Coordinate with designers, project managers, business analysts, marketers, and architects to establish a cohesive overall user experience.
• Technology Roadmap – Lead all aspects of the marketing technology roadmap, ensuring the cross-functional requirements gathering process is detailed and accommodating of all key collaborators. Ensure projects and tasks are being delivered on time by proactively identifying potential roadblocks.
• Improve customer experience on e-commerce platform by following the latest trends and removing barriers to boost revenue.
• Team Leadership – Provide direction, management, and development opportunities to a team of web strategy, web management, web operations, digital experience, UX design, systems integration, and product compatibility professionals. Use a critical eye to examine and streamline workflows and processes within the team to increase efficiency.
• Vendor Management – Act as the primary point of contact in the US for all marketing technology third party relationships.
• Budget Management – Accountable for the budget worldwide, optimizing spend for maximum return.
• Building Relationships - Champion connections between different teams, translating sophisticated ideas to align business and technology goals, strategy, revenue, and user needs. Influence peers and leaders across diverse groups.
• Research & Best Practices – Apply analytics and perform market and competitive intelligence research to assist partner understanding options, opportunities, and potential barriers. Maintain knowledge of digital products, using a data-driven approach to find opportunities for product improvements.

Qualifications and Education:

• A decade of leading strong technology and e-commerce focused teams at a senior level.
• BS degree in Computer Science / Information Technology or equivalent experience.
• Experience in digital marketing a plus.
• Advanced level knowledge of web and e-commerce platforms.
• Expert knowledge of Adobe Commerce, Adobe Analytics, Test and Target, and Adobe Experience Manager
• Knowledgeable in HTML, XHTM
• L, CSS design, cross-browser, cross-platform compatibility (functionality and maintenance), and JavaScript.
• In-depth understanding of SEO standard methodologies.
• Experience with website accessibility, such WCAG standards.
• Experience with online privacy directives such as CCPA and GDPR.
• Ability to troubleshoot website issues in a fast-paced environment.
• Data-drive, analytical and possessing outstanding problem-solving skills.
• High level of attention to detail, including a proven track record of coordinate multiple priorities simultaneously.
• Highly effective communication, presentation, and influencing skills with senior management.

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future.  We offer a choice of medical, dental and vision plans in all locations enab