Sr Associate, Infrastructure network engineer

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Position Description

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Working with current and prospective clients of the Firm, use your talent to provide technology support to launch implementations, provide training and troubleshoot hardware and software issues for a variety of companies. Learn and grow your credentials by attending professional conferences, obtain certifications to expand your professional knowledge of network administration.  The Network Infrastructure Engineer will work as a business advisor to provide timely, high quality client service to our mid-market clientele. The successful candidate will have excellent communication skills (written and oral), problem solving skills, a strong work ethic, and good client relations. 

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Responsibilities include:

• Designing IT solutions with an emphasis on manufacturer standards and best practices
• Manage the installation of network infrastructure equipment including switches, routers, wireless, and security appliances at client sites
• Identifying and escalating cross selling opportunities
• Establishing rapport and trust with key client decision makers
• Meet with prospective clients, evaluate needs via technical assessments and deliver appropriate recommendations
• Excellent verbal, written and interpersonal communication skills and ability to interact with external clients
• Ability to multi-task and manage a variety of projects at once

Basic Qualifications:

• Minimum three years’ experience with related network infrastructure technologies such as Cisco, Meraki, Palo Alto, etc.
• Strong knowledge of Layer 2 technologies and dynamic routing protocols
• Ability to travel up to 10% for onsite client support

Preferred Qualifications:

• IT consulting experience with mid-market clients a plus
• CCNA or other similar manufacturer specific certifications
• Wireless Experience
• SD-WAN Experience
• Strong customer service orientation
• Strong problem solving skills and ability to provide hands-on technical support
• Willingness to travel throughout the regional area as needed

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate