Business Office Generalist

This is a full-time, 40-hour per week opportunity. It will be full-time benefit eligible.

Business Office Generalist

Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health—they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.

Job Summary
The Business Office Generalist supports the operations of the business office by collaborating with multiple departments and assisting with accounts, payment processing, and general administrative functions. This role ensures accurate and timely handling of business office tasks while providing backup support as needed.

 

Essential Functions

 

% TIME

 

Review and resolve problem accounts while monitoring Work queue volumes to ensure timely and accurate completion of tasks.

35%

 

Process incoming check correspondence, Explanation of Benefits (EOBs), zero-pay documents, and checks for Remote Deposit Capture in an accurate and efficient manner.

20%

 

Provide backup support to the Accounts Receivable Department as needed.

20%

 

Respond to EOB requests and other inquiries from internal departments in a timely and professional manner.

15%

 

Perform general administrative duties such as scanning, document management, and mail distribution to support daily business office operations.

10%

 

 

Required for All Jobs

 

•

Performs other duties as assigned

•

Complies with all organizational polices, standards, and HIPAA regulations to safeguard patient and confidential information.

•

Participates in professional development activities and maintains professional affiliations and certifications, if applicable.

 

Education Qualifications

• High School Diploma and/or GED - required
• Associate's Degree in business, accounting, healthcare administration, or a related field - preferred

Knowledge, Skills, and Abilities

 

Working knowledge of medical billing practices, policies, and procedures.

Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.

Strong computer and 10-key skills with attention to accuracy and efficiency.

Ability to work effectively and collaboratively within a team environment

Commitment to maintaining open and professional communication across departments.

Physical Demands

• Sit - Constantly
• Stand - Occasionally
• Walk - Occasionally
• Drive - Rarely
• Bend (Neck) - Frequently
• Gross Manipulation (Hands/Arms) - Occasionally
• Squat - Occasionally
• Twist/Turn (Neck) - Frequently
• Twist/Turn(Waist) - Occasionally
• Lift/Carry 0-10 lbs. - Frequently
• Lift/Carry 11-25 lbs. - Occasionally
• Lift/Carry 26-35 lbs. - Occasionally
• Lift/Carry 36-50 lbs. - Rarely
• Push/Pull 11-25 lbs. - Rarely
• Push/Pull 26-35 lbs. - Rarely
• Reach (Above shoulder level) - Rarely
• Reach (Below shoulder level) - Constantly
• Simple Grasping (Hands/Arms) - Constantly
• Fine Manipulation (Hands/Arms) - Constantly
• Gross Manipulation (Hands/Arms) - Occasionally

Working Conditions

• Noise - Occasionally

Travel Requirements

• 5%

Hearing Requirements

• Hears Whispers < 3 feet - Constantly
• Hears Whispers 3-8 feet - Constantly

Vision Requirements

• Color Discrimination - Constantly
• Near Vision (Correctable to Jaeger 2 or 20/30 binocular) - Constantly
• Distance Vision (Correctable to Snellen chart 20/30 binocular) - Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and t