Sr. Program Coordinator (A)

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The Sr. Program Coordinator in the School of Nursing and Health Studies’ (SONHS) Office of Student Services (OSS) reports to the College Recruiter and provides support for the graduate and Accelerated BSN programs.  The Sr. Program Coordinator works closely with SONHS and University personnel to sustain school-wide growth and long-term operational excellence by building relationships with local constituents, assisting with recruitment efforts, and processing applications through all aspects of the admission process.  This person coordinates the initial enrollment of deposited students, monitors course enrollment projections, manages the continued registration of current graduate students, serves as the first point of contact for all graduate student registration issues, and works collectively with the administration to support scholarship and fellowship applications.  Duties also include onboarding new students, monitoring academic progress, and maintaining student records.  The ideal applicant will be able to engage and assist a diverse student body and to work closely with faculty, administration, and outside agencies with minimal supervision.  To this aim, he/she must possess excellent analytical, communication, organizational, interpersonal, and public speaking skills.  It is also important the Sr. Program Coordinator be able to be self-directed as well as collaborative to work effectively as a member of the OSS team.  Approximately 3 years of related work experience and a Bachelor’s degree in business, communication, education, health science, nursing, public health, or a related field is required.

Duties and Responsibilities:

Recruitment                                                                                                                                       

• Represents SONHS at various local recruitment activities and assists with other recruitment events as needed
• Answers general phone inquiries about SONHS academic programs
• Monitors general SONHS e-mail accounts and responds to inquiries in a timely fashion
• Meets with prospective graduate students in person to communicate program information and encourage them to apply
• Works closely with Recruiter in hosting webinar events pertaining to admissions
• Serve as primary backup to Sr. Recruiter for NursingCAS.

Admission                                                                                                                                          

• Uses NursingCAS to monitor and process applications for the graduate and/or Accelerated BSN programs
• Helps streamline admission processes by proposing new ideas and building in new tools to better-utilize the NursingCAS system
• Develops and works through admission procedures for any new academic programs
• Works with the Associate Deans and Program Directors to create a working timeline for the admission cycle
• Creates and maintains temporary and permanent files for applicants
• Tracks applications and communicates directly with applicants to encourage them to complete their application packages on time
• Works with the International Admission Office to process all required international documentation for program applicants
• Helps with petitions for transfer credits
• Contacts Associate Deans and Program Directors to review files for interview/no interview decisions
• Coordinates faculty availability to set up interview dates and ensure proper interview coverage
• Sets up interviews with students
• Gathers faculty admission recommendations and prepares recommendations for review by the Graduate Academic Standing and Admissions Committee (GASAC) and Undergraduate Academic Standing and Admissions Committee (UGASAC)
• Updates admission decisions in CaneLink and NursingCAS during each step of the admission