Service Manager | Mobile, AL

Lead with Excellence — Join Empire Truck Sales as a Service Manager

Empire Truck Sales, LLC is one of the Southeast’s largest and most respected Freightliner/Western Star heavy truck dealerships. As we continue to grow, we’re seeking a Service Manager to lead our Mobile, AL service team with confidence, professionalism, and a strong commitment to customer satisfaction.

If you're a self-starter with strong leadership and communication skills—and a passion for delivering exceptional service—this is your opportunity to grow your career with an industry leader.

Why Join Empire?

Empire Truck Sales offers more than just a job—we offer a rewarding career path with a company known for excellence, stability, and continued investment in our people and facilities. We’re expanding our state-of-the-art operations and are always looking for talented individuals with a heart for service and a drive to lead.

What You'll Do:
•    Provide expert technical support and guidance to customers
•    Greet and interact with customers in a professional, service-focused manner
•    Lead and manage a productive service team
•    Set, monitor, and achieve service department profitability goals
•    Collaborate across departments to ensure a seamless customer experience
•    Represent Empire’s core values and commitment to excellence in every interaction

Apply today and step into a leadership role with a company that’s driving the future of the transportation industry.

What You'll Bring:

• Minimum 2-5 years of experience in both management and automotive and/or heavy truck service experience
• Retail experience is essential
• Proficient in Microsoft Office Suite (Word, Excel, and Outlook) and other web-based programs
• Must be detail-oriented, organized, and able to multitask in a fast-paced environment
• Excellent professional & interpersonal communication (verbal & written) skills
• Capable of multitasking, prioritizing, and managing the team effectively
• Ability to motivate and influence others
• Skilled at building strong customer relationships

Benefits:

• Competitive Salary plus Commission
• Exceptional Incentives & Benefits
• Medical | Dental | Vision Insurance
• Company-paid Short-Term and Long-Term Disability Insurance
• In-House Training
• 401(k) Retirement Plan
• Advancement Opportunities

At Empire Truck Sales, we’re more than just a dealership — we’re a team built on service, trust, and a drive to be the best. If you're ready to bring your skills, energy, and customer service focus to a company that values its people, apply today!

Empire Truck Sales is proud to promote a safe, drug-free workplace. All employment offers are contingent upon the successful completion of a background check and drug screening.

Empire Truck Sales, LLC is an Equal Opportunity Employer