Sales Coordinator

<h3>Company Description</h3><p><strong>Informa </strong>is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.</p><p><strong>Informa Markets, Bringing specialist markets to life</strong></p><p>Informa Markets creates platforms for industries and specialist markets to trade, innovate and grow. Through more than 450 international B2B brands, we provide opportunities to engage, experience and do business via live and virtual experiences, specialist digital content and actionable data solutions.</p><p> </p><h3>Job Description</h3><p><strong>About the job</strong></p><p>Informa Markets is seeking a full-time Sales Coordinator for the Food Portfolio based out of our Amsterdam offices.</p><p>You will support our sales team &amp; customers with administrative support and be involved in rebook preparations &amp; activities related to the rebook of our 2 EU Flagship events Fi Europe and Vitafoods Europe. In addition, where needed you will be involved in workings towards the bigger Fi &amp; Vitafoods portfolio’s globally.</p><h3>Qualifications</h3><p><strong><u>Job Summary/Responsibilities:</u></strong><br/> Assist with all relevant sales division ‘admin’ workings, including:</p><ul><li>Floor plan management &amp; coordination</li><li>Set-up of mail merges</li><li>Customer complaint management &amp; tracking</li><li>Key account support</li><li>Coordinating data-sets i.c.w. Sales Operations team</li><li>Administer &amp; keep accurate central tracking of shared documents</li><li>Support Business development team with new client search</li><li>Give support to Sales division leadership on needed project workings, travel, meeting actions, etc.</li><li>Manage team (shared) diaries</li><li>Main point of contact for internal Credit control and Customer service departments</li><li>Handling (incoming) client requests</li></ul><p><strong><u>Skills required:</u></strong><br/> · Entry level – 0-2 years' experience in B2B sales<br/> · Proven ability to manage/ service a range of customer accounts<br/> · Strong relationship management and/ or customer service experience, maintaining customer contact and relevance<br/> · Ability to develop relationships at senior levels and manage customer needs<br/> · Ability to identify and pursue cross / up selling opportunities<br/> · Ability to understand and articulate value proposition and customer ROI<br/> · Ability to negotiate effectively, and proactively handle and respond to customer objections<br/> · Strong interpersonal skills, confident personality, elevated level of enthusiasm<br/> · Fluent in English, ideally in addition German and/ or French</p><h3>Additional Information</h3><p><strong>Additional Information</strong><br/> A Sales Coordinator should be prepared to go the extra mile in every aspect of their work, to be proactive, and to anticipate the needs of their team &amp; clients.<br/>  </p><p>As a Sales Coordinator, you will be motivated understand our internal processes and the benefits that products within the Food Portfolio bring to our clients.<br/>  </p><p>Working within a matrix environment, a Sales Coordinator must be a team player and be proactive in providing valuable insights that help develop the portfolio. You will work with a.o. marketing, finance, credit control, customer service teams.<br/>  </p><p>Qualities needed for culture fit: ability to interact professionally with people from diverse cultures at all levels within the business and across its client base.</p><ul></ul><p><strong>Benefits:</strong></p><ul><li>Competitive salary</li><li>Volunteering days per year</li><li>Day off for your birthday</li><li>Balanced working structure</li><li>Seasonal social and charitable events</li><li>Full Public transport commuting expenses covered</li><li>Training and development</li><li>International travel</li></ul><p><strong>Additional Information:</strong></p><ul><li>You must have the right to work and live in Amsterdam, NL or London, UK</li></ul>