Director, Compute Services

Company

Cox Enterprises

Job Family Group

Engineering / Product Development

Job Profile

Director, Systems Engineering

Management Level

Director

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 15% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $159,400.00 - $265,600.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

The Director of Compute Services directs the strategic vision, transformation, and operational management of Cox Enterprises' Compute technologies. This role includes managing Linux and Windows servers and operating systems across various domains and deployment strategies, including cloud, on-premises, virtualized, and physical environments. The Director is expected to advance the maturity and effectiveness of programs while building and operating cutting-edge technologies that align with business goals and focus on customer user experience and support. This role oversees the design, execution/development, and operations of the overall team, processes, architecture, and tools/technology. This role provides direction, mentorship, and sets upskilling goals for their team.

The Director of Compute Services directs the strategic vision, transformation, and operational management of Cox Enterprises' Compute technologies. This role includes managing Linux and Windows servers and operating systems across various domains and deployment strategies, including cloud, on-premises, virtualized, and physical environments. The Director is expected to advance the maturity and effectiveness of programs while building and operating cutting-edge technologies that align with business goals and focus on customer user experience and support. This role oversees the design, execution/development, and operations of the overall team, processes, architecture, and tools/technology. This role provides direction, mentorship, and sets upskilling goals for their team.

Job Responsibilities:

• Responsible to create a strategic roadmap for the technologies, services, and solutions that are under their purview, which considers how to collaborate and align with the organization, and the long-term goals of CEI’s technology, while setting achievable milestones to execute and evolve the plan.

• Creates an actionable roadmap for Linux and Windows systems and services based on customer feedback and requirements, industry trends, and technology advances, and assesses how it will affect employees and processes.

• Leads a team of individuals responsible for the design, development, upkeep, tuning, and assistance of 24/7 Linux and Windows systems that are essential for business operations. This involves installing operating system and hardware, monitoring, updating/managing risks, patching, backups, and ensuring the performance of enterprise class systems.  Prepare and design for the future.

• Directs the operations, processes, and standards of Cox Enterprises’ use of public cloud workloads in Amazon Web Services (AWS), Azure Cloud, Google Cloud (GCP), and Oracle Cloud Infrastructure (OCI).

• Guides the technologies that build, maintain, and operate Cox Enterprises’ Virtual Server ecosystems both in the Cloud and On-premises.  Knowledge of both VMWare and Nutanix technologies is preferred.

• Oversees Cox Enterprises’ Domain Name Service (DNS) capabilities ensuring a best-in-class service that meets the needs of a modern technology organization.

• Develops and implements processes and procedures that encourage best practices applying thought leadership in the architecture, design, and deployment of technology services and solutions. 

• Work in close partnership with senior business and technology management to evaluate and ensure technologies and software operated by Cox Enterprises meet future requirements and needs of Cox.

• Use strong communication skills (both oral and written) to influence, encourage, and inform boundary partners and stakeholders across all leadership levels (up to the executive leadership level) to support, approve, or implement technology initiatives, process changes, and policy changes.

• Fosters a culture of self-service, operational efficiency, and quality by providing tools,