Senior Director, International Managed Services

Mandate:

Reporting to the VP of TradeAid, the Senior Director of International Managed Services is responsible for supporting Control Tower management. This involves managing and maintaining the customer's existing services, including worldwide purchases and carrier implementations across all modes of transportation. Additionally, the candidate will oversee various projects related to new scopes, legislation/regulations, and cost savings while monitoring continuous improvement.

Other responsibilities:

• Build rapport and lead change management with all stakeholders (internally and externally).

• Maintain all project-related documentation, including project plans, process flows/VSMs, resource requirements, and business cases, and ensure the delivery of projects on time, with high-quality solutions.

• Track and report project financials (budgeted vs. actual) for allocated resource hours and billings.

• Other duties, as assigned.

Requirements:

• Bachelor’s degree or Master’s degree in Supply Chain/Business Administration or a related field is preferred

• Minimum 8-10 years of experience in the logistics/supply chain field

• Extensive knowledge of the international transport and logistics market (all modes of transportation)

• Advanced knowledge of MS Office, including Excel, PowerPoint, and Power BI

• Knowledge of and experience with quality assurance systems (GxP, ISO) is an asset

• Expert knowledge of Purchase Order life cycle, MRO, OMS or ERP’s

• Proficiency in mathematics

• Up to 20% travel may be required (domestic and/or international)

What You Offer:

• Proven track record of project management

• Critical thinking and ability to analyze large volumes of data

• Excellent oral and written communication skills in English, with proficiency in Spanish and French as assets

• Ability to clearly present ideas and solutions to both internal and external parties

• Strong interpersonal skills for interaction with various groups within the organization.

What We Offer:

• Equal opportunity employer

• Competitive compensation

• Comprehensive Benefits package, including fitness reimbursement program(s)

• Education Reimbursement Program

• Balance between work and home life

• Delmar’s work schedule includes hybrid and flexible schedules depending on the job location and function. Delmar reserves the right to change/adjust the policy.