Vice President, Product Development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Product Development

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview:

At Mastercard, we connect and power an inclusive digital economy that benefits everyone, everywhere. As Global Vice President of Account Level Management Product Development, you will be responsible for setting and managing the global development strategy for Account Level Management and manage a team responsible for the assessment, definition and deployment of services creating segmentation tools and strategies for our issuers, processors and merchants, removing friction and ultimately driving brand preference, increased spend and loyalty. Account Level Management is a global platform that enables several portfolio segmentation services across credit & debit for consumer, small business & large market, with a footprint in 95+ countries and growing.

Opportunity:

As Vice President of the Account Level Management (ALM) Product Development Team, you will lead this high-performing Global Product Development Team and play a pivotal role in Mastercard’s ambition to grow our revenue by 150% in 5 years. You and your team will identify new opportunities, define business requirements, on-board new customers, partner with cross-functional teams to design, develop and deliver new products or capabilities that drive incremental revenues for Mastercard, supporting our Consumer, SME & Commercial product strategies.

Role, you will:

• Partner closely with the Global VP of Account Level Management, supporting our global strategy and ensuring alignment across global & regional leadership.
• Lead all product development efforts related to ALM which have global visibility and are shaping the future of portfolio management for our issuers driving impact, scale, and creating compelling brand preference.
• Actively manage talent on your team by continuously assessing talent needs against current capabilities, addressing any gaps with a combination of pro-active learning, talent moves and timely feedback.
• Continually raise the bar with talent across your team with a combination of hiring top new talent and actively growing existing talent.
• Ensure the Product Development Team has a full understanding of vision for the platform which powers multiple strategic services across credit & debit, for Consumer, SME and Commercial globally.
• Maintain a pulse on competitive and technology landscapes, with added insight on the full transactional eco-system to identify technical efficiencies both internal & external.
• Define, evaluates and prioritizes Global and/or Regional product ideas, markets and opportunities and determines which projects to initiate into the development process, deploying 15+ markets YoY, and on-boarding customers in every region.
• Provides strategic advisory to the ALM Leadership Team providing expert guidance and insights to help the team make informed decisions, align with long-term goals, and enhance overall business performance of ALM.
• Embodies a design thinking methodology or problem-solving approach that emphasizes user-centricity, creativity, and iterative processes to develop innovative solutions to complex challenges – focusing on the user/customer experience.
• Identify and recommend new payments products or services that can leverage the ALM rails in partnership with internal and external stakeholders at a global and regional level.
• Partner with ALM Engineering to ensure appropriate testing on new services and regression testing on existing services as standard practice for ALM development & deployment.