Director of Project Management – Creative Jira

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Director of Project Management - Creative oversees large-scale project operations and drives strategic alignment across all business units. This role requires deep expertise in Atlassian Jira and related technologies to optimize workflows, automation, and reporting. The Director manages hundreds of concurrent projects, ensuring quality, timely delivery, and efficient resource allocation. The position combines technical proficiency, organizational excellence, and innovative thinking to enhance scalability and operational performance. This leader will elevate project execution by applying advanced systems knowledge and strengthening cross-functional collaboration.

Essential Functions

• Project Management at Scale: Oversee and manage multiple projects simultaneously, ensuring deadlines and quality standards are consistently met in order to maintain delivery reliability and operational efficiency. Implement best practices for prioritization, resource allocation, and risk management to ensure consistent, predictable execution across all workloads.
• Leadership & Team Management: Lead and mentor a team of project managers and cross-functional contributors to strengthen team capability and improve project delivery outcomes. Collaborate with designers, understanding their creative language and providing constructive feedback to align creative output with business and technical requirements. Foster an environment of trust and clarity between creative and technical teams to ensure smooth execution and high-quality deliverables.
• Cross-Business & Global Coordination: Work with and onboard employees across multiple business units and teams nationally to ensure consistent adoption of project standards and tools. Manage projects and communication across time zones to support seamless global execution and collaboration.
• Quality Assurance & Communication: Maintain rigorous QA processes to ensure all deliverables meet required standards. Communicate effectively across business units and internal teams to drive transparency, alignment, and efficient problem-solving.
• Advanced Atlassian Jira Expertise: Configure, customize, and optimize Jira workflows, dashboards, and automation rules to streamline processes and improve operational visibility. Integrate Jira with APIs and other tools to enhance reporting capabilities and reduce manual work.
• Technical Leadership: Apply strong technical knowledge to support integrations, automation, and advanced reporting to improve system performance and team scalability. Identify and implement emerging tools and technologies to drive innovation and continuous improvement.
• Data-Driven Reporting: Develop and maintain advanced reporting systems to provide actionable insights for production and content teams. Use data analytics to improve efficiency, resource allocation, and output quality.
• AI & Automation Innovation: Explore and implement AI-driven solutions for quality control and asset review to increase speed, accuracy, and consistency of deliverables. Automate task assignments based on designer strengths and push completed assets to marketing for review.
• Continuous Learning & Development: Attend ongoing training programs to stay current with evolving tools and methodologies. Share knowledge and mentor team members to strengthen team capability and maintain best-in-class practices.

Required Qualifications

• BA/BS Degree (4-year) Computer Science, Information Systems, or related field
• Must have a college degree or certification in a project management tool
• 8-10 years in project management, with at least 3 years in a leadership role.
• Proven exper