Associate - QA Tester

 

Location Designation: Hybrid - 3 days per week 

 

 

We are seeking a junior-level QA Tester to support testing and quality assurance activities across the Claims & Money Movement portfolio in the Service Experience organization. The tester will validate end-to-end workflows, integrations, APIs, and application functionality across platforms such as Pega, custom Java/web applications, and AWS-based services.

This role is ideal for someone early in their QA career who wants to grow into QA automation engineering or Quality Lead roles and gain hands-on experience with enterprise systems supporting claims, payments, and servicing operations.

 

What You'll Do:

Testing & Quality Assurance

• Execute functional, regression, integration, system, and UAT testing across claims and money movement applications.
• Test workflow and rules-based platforms (e.g., Pega or similar BPM/workflow tools).
• Validate APIs, backend services, and system integrations using Postman, Swagger, or equivalent tools.
• Identify, document, and track defects with clear reproduction steps.
• Perform smoke and sanity testing after deployments or environment updates.
• Validate UI behavior, backend logic, and compliance with business rules.

Test Documentation & Execution

• Create detailed test cases, scenarios, scripts, and test data for each sprint.
• Align test coverage with acceptance criteria and technical design specifications.
• Maintain traceability between requirements/user stories and test artifacts.
• Execute test cycles across multiple environments (QA, UAT, Pre-Prod).

Agile Delivery & Collaboration

• Participate in daily standups, backlog refinement, sprint planning, and retrospectives.
• Work closely with developers, BAs, Product Owners, and Scrum Masters to clarify requirements.
• Communicate testing progress, risks, and blockers promptly.
• Collaborate with cross-functional delivery teams across the Claims & Money Movement portfolio.

Continuous Improvement & Learning

• Learn foundational automation concepts and tools (Selenium, Cypress, Cucumber, or similar).
• Recommend improvements to test processes, coverage, and efficiency.
• Expand understanding of system architecture, data flows, and integration patterns.
• Gain experience in QA best practices, platform testing, and Agile engineering.

 

What You'll Bring:

• 1–3 years of experience in software testing or QA roles.
• Experience testing one or more of the following technology areas:
• Workflow or BPM platforms (Pega)
• Custom Java or web applications
• REST/SOAP APIs or integration layers
• AWS/cloud-hosted services
• Ability to create test cases, execute test plans, and document defects.
• Understanding of SDLC and Agile/Scrum delivery methodologies.
• Familiarity with tools like Jira, Confluence, Postman, or similar.
• Strong analytical, documentation, and communication skills.

Preferred Qualifications

• Exposure to test automation frameworks (Selenium, Cypress, Karate, JUnit, Cucumber, etc.).
• Experience using SQL for data validation.
• Familiarity with CI/CD pipelines or DevOps-based testing.
• Understanding of enterprise servicing or claims processing environments.
• QA certifications (ISTQB, etc.) or Agile certifications are a plus.

 

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Pay Transparency

Salary Range: $64,500-$90,000 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location