Accounts Receivable

Position Title: Accounts Receivable

Reports To: Controller

Accounts Receivable, is primary responsible to ensure accurate and timely processing of financial transactions related to the company’s accounts receivable function.   

Essential Duties & Responsibilities

• Perform consistent and proactive collection efforts on aging accounts receivable via email and phone
• Work directly with customers to research and resolve issues delaying payments
• Accurately apply incoming payments (check, ACH, wire, and credit card) to open invoices in ERP
• Process customer credit card transactions and understand how authorizations and settlements function
• Maintain customer billing and contact records with accuracy and timeliness
• Recommend accounts for escalation or credit hold
• Collaborate with Sales, Customer Service, and Operations teams to resolve invoicing discrepancies
• Monitor customer credit limits; review, approve, and escalate accounts as needed
• Create and apply credit memos appropriately
• Maintain exemption certificates and assist with compliance audits as needed
• Use dispute resolution techniques to resolve payment or billing conflicts effectively
• Contribute to AR process improvements and automation initiatives
• Clearly document collection activity, payment status, and resolution steps in the AR system
• Serves as Front Office Receptionist
• Other duties and responsibilities related to the nature of the job may be assigned as needed

Education and/or Experience:

• High School Diploma, Associate’s Degree in Accounting preferred
• 2-3 years’ experience with accounts payable or general accounting
• Proficient MS Word, MS Excel , MS Office and SAP
• Strong time management and organizational skills
• Knowledge of basic accounting principles
• High degree of attention to detail
• Ability to work independently and prioritize tasks
• Strong analytic abilities

LANGUAGE SKILLS 

• Ability to read and interpret financial statements, general business periodicals, professional journals, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to communicate effectively with customers and employees of the company.  

 MATHEMATICAL SKILLS

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, volume, and net present value.  

REASONING ABILITY

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.  

TECHNICAL SKILLS

• Computer literate (MS Office including Word and Excel as well as accounting software)
• Proficient knowledge and application of accounting principles
• Quality standards – both ISO and QS

PHYSICAL DEMANDS

• Employee is regularly required to walk and talk and hear.  The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms.  The employee is occasionally required to sit.  Vision requirements include:  close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Qualifications

Pratt is America's 5th largest corrugated packaging company and the world's largest, privately-held 100% recycled paper and packaging company, with more than 10,000 highly-skilled, green-collar employees dedicated to the environment and sustainability.